Windows 10: Thumbnails, image folder disappeared

Discus and support Thumbnails, image folder disappeared in Windows 10 Ask Insider to solve the problem; I formatted my SSD with Windows for a clean install and since then, mp4 thumbnails are not showing anymore (used to manually change those), instead... Discussion in 'Windows 10 Ask Insider' started by /u/Narrash, Nov 16, 2020.

  1. Thumbnails, image folder disappeared

    I formatted my SSD with Windows for a clean install and since then, mp4 thumbnails are not showing anymore (used to manually change those), instead showing the VLC icon. Image folders don't work anymore, in that I don't see those I've personalized and I changing it, or restoring to default doesn't change anything and still shows the picture of an empty file. Only files/folders created before the formatting seem to be affected.

    I've done absolutely everything I found, cleared thumbnails cache, tinkered with the registry, command prompt, advanced system settings toggling "always show thumbnails" and of course the file explorer's options but I'm at my wits' end.

    tl;dr: clean installed Windows, old folders' thumbnails broken, changing image folder shows an empty file anyway

    submitted by /u/Narrash
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    /u/Narrash, Nov 16, 2020
  2. silkstone Win User

    Disappearing folder

    I've encountered a strange problem in windows 10 where I tried to delete a file in a folder, but ended up deleting the whole directory. It did so without the usual pop-up to confirm delete or say it was too big for the recycle bin. It was my Videos folder, so pretty big, but the disk allocation has also remained the same.

    I've always had a problem with 'double icons' for the different user folders, including videos, and so I'm thinking it could have something to do with the whole thing, especially as now one of the two video folders has disappeared from the users folders.

    The first thing i tried was 'Undo delete', but it just bought the folder back with non of the contents. Then, I went straight to Recuva, but it came up blank (there must have been over 50 videos in the folder)

    I'm at a little bit of a loss as where to start looking for this disappeared folder and was hoping someone might have some suggestions?

    Screenshots below:

    Thumbnails, image folder disappeared upload_2017-4-1_22-11-14-png.png
    silkstone, Nov 16, 2020
  3. Dgo47 Win User
    File Explorer not showing thumbnails


    Many thanks for you reply. I have done all the steps you suggested, but no change,

    When I open a folder containing photos, some open correctly but the vast majority open with thumbnails, but they very quickly get overwritten and you can not longer see the thumbnails.

    Are there any more suggestions?
    Dgo47, Nov 16, 2020
  4. Thumbnails, image folder disappeared

    Thumbnails error for Images

    Hi Myra,

    Let us further isolate your concern by answering the questions below:

    • Have you made any changes to the computer software prior to this?
    • Have you tried disabling the "Always show icon, never thumbnail" in
      "Folder and search options", to a different folder and check if the same thing happens?
    In the meantime, we suggest that you enable and then disable the "Always show icons, never thumbnails" option.

    Looking forward to your response.
    Jamille Nar, Nov 16, 2020

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