Windows 10: Thunderbird/MozBackup failure, am in desperate straits!

Discus and support Thunderbird/MozBackup failure, am in desperate straits! in Browsers and Email to solve the problem; I have used MozBackup for years to restore Thunderbird after a new laptop or a reinstall of Windows, but this time it has failed, over and over.... Discussion in 'Browsers and Email' started by clemenzina, Oct 7, 2019.

  1. Thunderbird/MozBackup failure, am in desperate straits!


    I have used MozBackup for years to restore Thunderbird after a new laptop or a reinstall of Windows, but this time it has failed, over and over.

    First, it couldn't find the pcv but it could when I went into Browse and re-selected the file. Also, I don't remember seeing this "default-release" option before.


    Thunderbird/MozBackup failure, am in desperate straits! [​IMG]


    Eventually it went thru the process successfully but when I open Thunderbird this is what I see - I'm sure that in the past Thunderbird opens as it was when I backed it up, not as a new blank program that needs the email a/c setting up :-/


    Thunderbird/MozBackup failure, am in desperate straits! [​IMG]


    I've gone round in circles - I saw (paraphrasing) "after you've installed Thunderbird open it once to make sure profiles.ini is created" but there's no profiles.ini to be found in the x86 folder. Somewhere else it said the same thing, almost, but it was registry.dat that should have been created and that's not there either.

    Then I read that MozBackup 1.5.1 has problems and that 1.5.2 beta is preferable - I've always used 1.5.1. Could I install 1.5.2 beta on top of 1.5.1, or uninstall the latter and install the former? The backed up files are on D-drive, completely separate from program files, and this has always been the case.

    I also found a suggested fix - the pcv file should be changed to zip and unzipped, which I've done after copying the pcv into a separate folder... but what then? I can't understand how to go about it.

    I started using Thunderbird to replace Outlook Express, so you can imagine there's a heckuva lot of history to be lost *Sick

    Sorry if I haven't been clear enough - am so frazzled and just can't keep stopping all ongoing "work" to install/uninstall/reboot this 'n that. I do hope someone can recommend a step-by-step.

    (And to make matters worse, I'm getting the same problem that made me reinstall Win10 in the first place, that's going to be another question to TenForums!)

    :)
     
    clemenzina, Oct 7, 2019
    #1
  2. SK-1 Win User

    Mozilla Leaves Thunderbird

    I need to change from Thunderbird,...can you list some alternatives?
     
    SK-1, Oct 7, 2019
    #2
  3. rick22 Win User
    Mozilla Leaves Thunderbird

    yes gmail and mail.com
     
    rick22, Oct 7, 2019
    #3
  4. Thunderbird/MozBackup failure, am in desperate straits!

    Thunderbird and Windows 10

    Hi,

    To assist you with your concern, perform the following troubleshooting steps:

    • Temporary disable software that could be blocking Thunderbird's functionality. (e.g. Antivirus software)
    • If the issue still persists, perform a clean boot to identify what software is hindering Thunderbird. Click on this

      link
      on how.
    Let us know how it goes.
     
    Gerald Vit, Oct 7, 2019
    #4
Thema:

Thunderbird/MozBackup failure, am in desperate straits!

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