Windows 10: Thunderbird Profile problems

Discus and support Thunderbird Profile problems in Browsers and Email to solve the problem; Windows v 1903 I have been running Windows 10 for about 3 months now. And in that time I have used Thunderbird for Email. Now, suddenly, it demands... Discussion in 'Browsers and Email' started by PeterFJ, Jan 22, 2020.

  1. PeterFJ Win User

    Thunderbird Profile problems


    Windows v 1903

    I have been running Windows 10 for about 3 months now. And in that time I have used Thunderbird for Email. Now, suddenly, it demands that I set up a Profile. But it won't let me set one up. There is no way I can produce a new profile or get one to "stick" in the Profile's folder.

    I can't access Thunderbird in any way, I can't even tell you what version of the app I'm using as it won't let me in.
    Can anyone help?

    :)
     
    PeterFJ, Jan 22, 2020
    #1
  2. pbmaster Win User

    Thunderbird problems

    Right, so my gf's dad tried to back up his mail from Thunderbird to a network HDD by changing the location of the local folder for all his accounts, which is like 3 or 4. Now, none of his mail or accounts show up in Thunderbird and they aren't listed on the network drive. I was able to locate all the mail in its original location in AppData, but I don't know how to get it back to the way it was. Any ideas would help, thanks in advance.
     
    pbmaster, Jan 22, 2020
    #2
  3. John582n Win User
    Windows Live Issue & Thunderbird folders

    Hi Allan

    Windows Live Mail

    Could be a corrupt WLM database. I suggest you try the following (assuming you use the default location of the WLM data).

    Warning - this process will remove your email accounts and all emails in the mail boxes and Storage Folders

    • Close Windows Live Mail
    • In File Explorer, navigate to C:\Users\<yourusername>\AppData\Local\Microsoft, locate the Windows Live Mail folder
    • Make a backup of the Windows Live Mail folder on a flash drive or somewhere else. (With this backup you will at least be able to view individual mail messages)
    • Delete the Windows Live Mail Folder
    • Restart Windows Live Mail - it should behave like when it first installed, requesting your account details etc.

    Thunderbird

    Which INI files did you rename? If you didn't rename any ini files in the folder C:\Users\<yourusername>\AppData\Local\Thunderbird\Profiles, do the following:

    • Close Thunderbird
    • Make a backup copy of C:\Users\<yourusername>\AppData\Local\Thunderbird\Profiles
    • Delete the folder
    • Uninstall Thunderbird
    • Reinstall Thunderbird but don't start it
    • Restore the above folder fro the backup
    • Start Thunderbird.

    If that doesn't work try playing around with the Thunderbird Profile Manager

    • Hold Windows key and tap R, enter the following exactly with quotes etc. in the "Open" box, OK
    • "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe" -P
    • If you see "Default User", select it and tick "Use the selected profile without asking at startup"
    • Click Start Thunderbird and see if your profile (messages, accounts, contacts) appears
    • If not, close Thunderbird, Start the Thunderbird Profile Manager again
    • This time click "Create profile" to start a wizard, click Next
    • Enter a profile name, click Choose folder
    • See if you can locate your profile folder, select it. Start Thunderbird
     
    John582n, Jan 22, 2020
    #3
  4. SK-1 Win User

    Thunderbird Profile problems

    Mozilla Leaves Thunderbird

    I need to change from Thunderbird,...can you list some alternatives?
     
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Thunderbird Profile problems

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