Windows 10: Thunderbolt on windows 11

Hello, I have an external sound card with a Thunderbolt 3 port and a motherboard with a Thunderbolt 3 port. But when I connect the Thunderbolt cable to the computer, Windows 11 does not recognize the device. and does not give any notification. And whatever software and driver I install is useless. Help me please.

:)

 

thunderbolt 3 to displayport adapter

Hi John,



Thank you for writing to Microsoft Community Forums.



I understand that inconvenience you are facing when the things may not work as expected.

1. What is the make and model of the computer?
   
   
   

When the Thunderbolt 3 is used with certain eighth generation Intel processor-based Windows 10 systems, there is a possibility that the two USB 3.0 ports on the back of the dock (closest to the Ethernet port)
may not be recognized properly by the operating system.





However, I would suggest you to follow the steps mentioned below and let us know if that helps.

1. Disconnect the pluggable Thunderbolt 3 dock from the system and remove its power cable to turn off completely.
   
2. Uninstall the Intel ‘Thunderbolt Software’ present on your system via the Control Panel ->
   Programs and Features and restart the device once.
   
3. Download and install the latest version of the Intel Thunderbolt Software published by your system manufacturer. If you are unable to obtain this download from your system manufacturer, you can download a version directly from Intel
   here -> https://downloadcenter.intel.com/do...-Driver-for-Intel-NUC-Kit-NUC8i7HNK-NUC8i7HVK
   
4. Restart the system once again.
   
5. Reconnect the power cable to the pluggable Thunderbolt 3 dock, and then reconnect the Thunderbolt 3 cable from the dock to your system.
   
6. You should be prompted to authenticate/approve the dock. Follow the onscreen prompts for the completion of the process and check the status of the issue.
   

If the issue still persists I suggest you to get in touch with the
Thunderbolt support for the further assistance.





Hope it helps.



Muralidhar

Microsoft Community Moderator

 

thunderbolt 3 port not working windows 11

Hi Isaac. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.

Try these fixes for the problem:

https://h30434.www3.hp.com/t5/Notebook-Hardware...

https://h30434.www3.hp.com/t5/Notebook-Hardware...

https://h30434.www3.hp.com/t5/Notebook-Hardware...

https://www.reddit.com/r/WindowsHelp/comments/q...



https://kb.plugable.com/thunderbolt-3-docks/thu...

https://www.thewindowsclub.com/thunderbolt-dock... (Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)

https://www.groovypost.com/howto/fix-usb-not-wo...

Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.

______________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

 

Windows 10 Pro Workstation Thunderbolt 2

I used all of your suggestions. According to system file checker -- there is nothing damaged or missing. I also uninstall the Thunderbolt software and reinstall it. That did not work. What would be the next steps to resolve this issue? Contacting a Microsoft
support engineer? Contacting Dell Pro-Support? What are your suggestions?

Here is the link to the Thunderbolt driver:

http://www.dell.com/support/home/us...de=precision-t7810-workstation&driverId=MYDH5

I appreciate your support Mr. Mon.