Windows 10: time.windows.com times out

i just bought a laptop with windows 10 home preloaded. Right off the bat I noticed the time was set wrong. I verified 'Set time automatically' is turned on, the time zone is correctly set to Pacific Time. I went to

Date, Time & Regional setting menu,

then to Additional date, time & regional settings,

then Set time and date,

then in Internet time tab,

then Change settings...

where Synchronize with an internet time server was checked and the server was noted as time.windows.com.

Tried Update now button next to it and after a few seconds, I got the message the server timed out. However, it also said the clock was successfully synchronized just a moment earlier. Time seems to be set correctly now, but the error was disconcerting. Also, no explanation why this didn't happen automatically when I first started the laptop.

:)

 

Date and Time

Hi Roman,

Thank you for posting your query on Microsoft Community.

I understand your inconvenience. We will assist you with it.

I suggest you to change the Date and Time format from Control Panel and check. Also select the time zone as UTC-5.00 Eastern Time.


After changing the setting, I suggest you to set “Windows Time” service as automatic. Follow the steps provided below.

• Press Windows logo Key + R key.
• Type services.msc
• Right click on Windows Time service.
• Select Properties.
• Under startup type drop down, change it to Automatic.
• Click on Apply button and OK button.

Restart your computer and check.

Hope this information is helpful. For any further query, feel free to contact us.

Thank you.

 

Windows time keeps resetting to a wrong time

Hi,

For us to isolate your concern with your Windows Time, we would like to know the follow:

• To make sure that we have not missed on anything, may we know what are those troubleshooting steps you have taken to resolve the issue?
• Have you tried checking the CMOS battery? It provides power to the Complementary Metal Oxide Semiconductor (CMOS) chip. This chip stores information about the system configuration, including the date and time. If no, we suggest that you replace the battery.

We look forward to your response.

 

Changing Time Format

Hi Mary,

There's a possibility that the set up time format in your computer Basic Input/Output System (BIOS) is military time. To have this checked, you can try to reset the time of your computer through Control Panel. See the steps below on how to do
so:

• Open Control Panel > Clock, Language, and Region >
  Change date, time, or number formats. This would open the
  Region window.
• From there, click on Additional settings at the bottom part. It will open the Customize Format.
• Click Reset; then, OK.

The steps should work; however, if not, we suggest that you contact manufacturer and have the BIOS time checked.

Let us know what happens after doing the suggestions .