Windows 10: Tip - Microsoft Store Won't Update with Error Code: 0x80070002

Discus and support Tip - Microsoft Store Won't Update with Error Code: 0x80070002 in Windows 10 Support to solve the problem; I didn't know if this should fall under Tips & Tricks or not. I was doing research for someone, and discovered that I had several Microsoft Store... Discussion in 'Windows 10 Support' started by cknoettg, May 10, 2020.

  1. cknoettg Win User

    Tip - Microsoft Store Won't Update with Error Code: 0x80070002


    I didn't know if this should fall under Tips & Tricks or not.

    I was doing research for someone, and discovered that I had several Microsoft Store updates queued up that had been stuck in the middle of updating for the past 11 days with Error Code 0x80070002. I also could not install any new Microsoft Store apps. Windows Update in general was working fine.

    TLDR: Booted computer into Safe Mode with Networking, opened Microsoft Store, closed Microsoft Store, then rebooted into Normal Mode. All Updates went through and apps could be installed again. I haven't seen this solution posted elsewhere.



    Full details of other things that I tried:

    Microsoft Store and apps have not been able to update since 4/30
    Error Code: 0x80070002
    I tried Troubleshooter
    wsreset.exe
    Reinstalling Microsoft Store from PowerShell - the PowerShell command did update the Microsoft Store itself, but I have 6 stuck apps.
    Redownloading the apps or trying to install any new Microsoft Store app is unsuccessful.
    Manually deleting from %appdata%
    Running Storage Sense to clear temporary files in general
    No program installation or Windows Update coincided with date that problem first started
    Went to Apps & Features -> Microsoft Store -> did Terminate, then Reset
    enabled Camera access to Microsoft Store - all other permissions were already enabled
    Tried the sign out, wsreset, sign back in method:
    Sign in Store with Different Account in Windows 10
    signing in to different account and signing back in
    Rebooted into Safe Mode with Networking, then restarted Windows into Normal Mode - now it is working *Smile

    The computer has been rebooted several times since 4/30, when problem started
    Windows Update in general is working fine
    One app that I am trying to install, Office Lens, says that I own this app, but it won't install
    Store version is 12005.1001.1.0
    winver is 18363.815 Win 10 Home x64
    Followed suggested troubleshooting path from:
    https://support.microsoft.com/en-us/help/4027498/microsoft-store-fix-problems-with-apps
    https://support.microsoft.com/en-us...support.microsoft.com/en-us/...or-install-app
    Removing and reinstalling would require reinstall of OS per Microsoft:
    https://support.microsoft.com/en-us/...-not-supported

    :)
     
    cknoettg, May 10, 2020
    #1
  2. RBS95 Win User

    Error 0x80070002 when trying to update Windows

    I have been having issues for months with Windows 10 updates failing due to Error 0x80070002 on my gaming laptop. The full message reads:

    2019-06 Cumulative Update for Windows 10 Version 1803 for x64-based Systems (KB4503286) -Error 0x80070002.

    I am currently on version 1803 (OS Build 17134.590) and I'm being told "You're currently running a version of windows that's nearing the end of support. We recommend you update to the most recent version of Windows 10 now to get the latest features and security improvements."

    I have followed the instructions on Error Code 0x80070002 Fixed – Eassos Step-by-Step Tutorial but this hasn't resolved the problem. Does anybody know how to fix this?
     
    RBS95, May 10, 2020
    #2
  3. NMI
    NMI Win User
    Can't open Windows Sandbox Error 0x80070002

    Microsoft now list a known issue:


    https://docs.microsoft.com/en-us/win...903#456msgdesc


    Windows Sandbox seems fragile on 1903 for a bunch of reasons; mine won't start with a different error code.

    Feedback Hub reports for "Windows Sandbox won't start" mention about 25 different error codes experienced.
     
  4. Tip - Microsoft Store Won't Update with Error Code: 0x80070002

    Error Code 0x80070002 Refers To Windows 7

    Hi,

    Thank you for posting your query on Microsoft Community.

    As per the issue description you are getting error code 0x80070002 while performing backup on your computer. I would suggest you to refer the suggestion provided in the article mentioned below. Though this article is for Windows 7 but steps holds good for
    Windows 10 too.

    Error code 0x8100002F and or error code 0x80070002 when you back up files in Windows 7


    Hope this would help. If issue still persists post back with current status of your computer and result of the proposed suggestion, we will be happy to assist you.



    Regards,
     
    Ramesh.Kumar, May 10, 2020
    #4
Thema:

Tip - Microsoft Store Won't Update with Error Code: 0x80070002

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