Windows 10: Tips on protecting my parent's laptop.

Discus and support Tips on protecting my parent's laptop. in Windows 10 Ask Insider to solve the problem; I need some help. My parents have gone through their 4th laptop (All Windows) only in 6 years, their bank details were compromised resulting in them... Discussion in 'Windows 10 Ask Insider' started by /u/PoshBrit393, May 22, 2020 at 5:52 PM.

  1. Tips on protecting my parent's laptop.


    I need some help.

    My parents have gone through their 4th laptop (All Windows) only in 6 years, their bank details were compromised resulting in them losing £5000 which was located to the laptop.

    They keep getting viruses on their laptop even with antivirus like McAfee installed and also Windows own antivirus. Its costing them a fortune.

    Has anyone got any advice on how to stop this from happening?

    submitted by /u/PoshBrit393
    [link] [comments]

    :)
     
    /u/PoshBrit393, May 22, 2020 at 5:52 PM
    #1

  2. Parental Settings

    Hi
    Anngelique,


    To better assist you with your concern, please follow troubleshooting steps on how to remove parental controls below:

    • Go to the Control Panel from the Windows Start menu.
    • Click User Accounts.
    • Click Parental Controls.
    • Click on your account photo.
    • Choose Parental control off.
    The steps provided works only if the user account has full access to the PC.

    Let us know if you have other concerns.
     
  3. n-ster Win User
  4. Arul_D Win User

    Tips on protecting my parent's laptop.

    Parental Controls aren't working

    Hi,

    The issue could be because of corrupted files. I suggest you to delete the corrupted files yourself and see if it helps

    to resolve the issue, please follow these steps:

    1) Make sure your children are signed out of any monitored accounts.

    2) Sign in with an administrator account and find the folder that contains the corrupted files.

    There are two ways to do this. The easiest way is to enter the complete file path:


    • On the Start screen, type C:\ProgramData\Microsoft\Windows\Parental Controls and press Enter.

    • If you’d rather open each folder individually, follow these steps:
    a. Go to This PC

    b. Open C:, open the
    ProgramData folder, open the Microsoft folder, open the
    Windows folder, and open the Parental Controls folder.

    3) Delete all contents of the Parental Controls folder.

    This will delete any corrupt files. Your settings will be downloaded again from familysafety.microsoft.com the next time you sign in.

    Hope it helps. Reply with the result and I'll be happy to help you further. Thank you
     
Thema:

Tips on protecting my parent's laptop.

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