Windows 10: TLS security setting

Discus and support TLS security setting in Windows 10 Network and Sharing to solve the problem; When I try to login to my Bank for online bill pay, I get the following error message: TLS security setting Can’t connect securely to this page This... Discussion in 'Windows 10 Network and Sharing' started by EvelyneXX, Nov 3, 2019.

  1. EVELYNEXX
    EvelyneXX Win User

    TLS security setting


    When I try to login to my Bank for online bill pay, I get the following error message:

    TLS security setting Can’t connect securely to this page This might be because the site uses outdated or unsafe TLS security settings. If this keeps happening, try contacting the website’s owner. Your TLS security settings aren’t set to the defaults, which could also be causing this error.

    I experienced this Friday for the first time. I tried to logon several times; then called my bank and was informed that their computer was down and to call back in an hour. I tried to login later and got the same error. Their computer has been up since Friday afternoon and I still can't logon.

    I have called the technical support for my bank many times Friday & Saturday; they told me to call my internet provider AT&T; they can't help me and tell me to call my bank's website support. It is now Sunday night and I still can't login!


    I can log on to several other banks, my email works fine, every thing works except logging into my bank; who tells me that it is my computer. I have not changed anything with my computer! Can any one help me, I need to pay my bills!!!!

    :)
     
    EvelyneXX, Nov 3, 2019
    #1
  2. JENNIFER CHA
    Jennifer Cha Win User

    TLS security setting

    We appreciate your response and the confirmation. To troubleshoot, we suggest the following steps:

    • In the Windows Search bar, type Internet Options.
    • Open the app and got to the Advanced tab.
    • In the Security section, scroll down and add a checkmark to the following:
      Use SSL 3.0

      Use TLS 1.0

      Use TLS 1.1

      Use TLS 1.2
    • After adding a checkmark, click on Apply then OK
      to save changes.

    Give us an update about how it went so we can provide additional help.

    Kind regards.
     
    Jennifer Cha, Nov 3, 2019
    #2
  3. CURATIA
    curatia Win User
    Microsoft Edge TLS Security


    After trying everything (not a lot of steps) listed in the Microsoft Edge support site, I did a wider search and found this very simple youtube video that fixed it immediately:

    For those who prefer not to click links the steps are simple:

    1. Click in the Cortana search bar next to the Win 10 Start button

    2. Type internet options

    3. Select internet options (control panel) from the list

    4. Click on the advanced tab

    5. Scroll down to the security section

    6. Make sure the following are all clicked:
    Use SSL 3.0
    Use TLS 1.0
    Use TLS 1.1
    Use TLS 1.2

    7. Click apply

    8. Refresh the page that was giving the error and it should now connect.

    Hope this helps, it was a 30 second fix after hours of pounding my head against the error with the Support site suggestions.
     
    curatia, Nov 3, 2019
    #3
  4. TAMMY333BOWERS
    tammy333bowers Win User

    TLS security setting

    TLS security setting

    I have been trying to figure this out for days. I seen this info and I fixed it in 20 seconds!!! TY so much!!!! Tammy
     
    tammy333bowers, Nov 3, 2019
    #4
Thema:

TLS security setting

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