Windows 10: Toshiba Exterrnal Hard Drive compatibility

My Windows 10 laptop is not recognizing a Toshiba Exterrnal Hard Drive for setup. The drive was put in a drawer and forgotten, and just pulled out. Box says it's compatible with pre-Windows 10 OS. Anybody know how to make it work with Windows 10?

:)

 

Toshiba Ext Hard Drive

Hi Tony,

I realize that you are facing the issue connecting the external hard drive in Windows 10, let me assist you.

To assist you better, let us know the following details.

• Which build of Windows 10 is installed in your system?
• What is the make and model of your system?
• Do other USB devices are getting connected to the system?

As an initial step if troubleshooting, I suggest you to try connecting the external hard drive through different USB ports and check if it is getting detected, also try connecting the same external hard drive to a different Windows 10 system.

Also, connect the external hard drive to the system and check whether the device is shown in Device Manager.

• Type Device Manager in the Search bar and press
  Enter key.
• Click on View option and click on Show hidden devices.
• Check whether the device is shown.

Hope the information helps. Kindly write back to us with the updated status of the issue for further assistance on Windows. We will be glad to assist you.

 

Toshiba Introduces New Canvio Basics Portable Hard Drives

In an exceptional blend of data protection, portability and simplicity, Toshiba has unveiled the newest addition to its Canvio line of portable hard drive solutions – the Canvio Basics Portable Hard Drive family for the PC. Developed with ultimate usability in mind for the everyday consumer, the Canvio Basics requires only a single step to start saving and transporting important files: Plug it in. With no necessary software to install and available with 320 gigabytes (GB1), 500GB, or 750GB of storage space, the Canvio Basics offers a hassle-free, high capacity storage solution right out of the box.

“With the Canvio Basics line, we wanted to bring an effortless digital storage solution to the masses,” said Manuel Camarena, product manager for consumer storage at Toshiba Storage Device Division. “This new drive offers a sleek solution with plenty of storage capacity for the growing amount of digital content, from photos and videos to music and documents. The Canvio Basics is a convenient and versatile choice for anyone who needs the peace of mind that comes with high capacity portable external storage.”





The Canvio Basics’ one plug ease-of-use is complemented by the drive’s stylish design, courtesy of a glossy black finish and soft, rounded edges. Despite its light weight and diminutive size, the Canvio Basics hits above its weight when it comes to keeping files safe. An Internal Shock Sensor, Ramp Loading Technology, and a three year Limited Warranty combine for added peace of mind whether going from the dorm to the lecture hall, the home office to the conference room, or wherever else the Canvio Basics is needed.

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Toshiba’s Canvio Basics Portable Hard Drives and the complete lineup of Canvio Portable Hard Drives can be found at major retailers and online outlets. For a full list of retailers, please visit this page. Suggested retail prices (USD) by capacities are:

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Toshiba Ext Hard Drive

Since upgrading to Windows 10 my system won't recognise my external hard drive. Worked fine on Windows 8 .It is a Toshiba 1Tb basic. Any suggestions would be most appreciated as their are many family photos involved.

Thanks Tony