Windows 10: Toshiba Service Station

I want Toshiba Service Station on my Laptop, and for some reason it won't install. It keeps saying my computer has not been modified. I don't know what that means. Below is the screenshot of what it is saying when I try to install Toshiba Service Station.





:)

 

Toshiba Service Station Update Password

After bringing up the utility, I then click start and two updates appear. One is about a battery recall and the other is a security issue. I solved the battey recall issue by going to Toshiba's website and entering all of my computer specs manually, as
I couldn't use the Service Station. When I click to install updates, it prompts me to authorize Toshiba to make changes on my computer (as with any install) . When I click, "Yes", it brings up a wheel and on top of that is a box, "Enter Password". I don't
know the password so everytime I try it, another box comes up and says, "Incorrect Password". When I click "OK", the utility disappears.

Does anyone know where to find the password for Toshiba Service Station update is? I have tried every password I have ever used in my life, including trying the model number and serial numbers.

 

Toshiba Service Station Update Password

You probably need to register with Toshiba as this is a forum for Windows 10, I looked on the site did you download the software as it stated that when it starts the first time it opens a place to register.

 

The message is simply telling you that the installer has made no changes to the computer, the software has not been partially installed. Does the software advertise compatibility with Windows 10? There may be compatibility issues.

 

Well, it's supposed to be like HP's HP Support Assistant. Is there any way that I can get it to install? Any workarounds for this problem? A lot of people tell me I don't need it. But I want it on my computer.

 

I am using a Toshiba Satellite with Windows 10, different model, and that is the version of the Toshiba Service Station I have installed, carried over from Windows 8.1.
The Desktop Assist is the Windows 10 version from Toshiba, one of the list of Windows 10 updates from their support site for supported models. I installed that for Windows 10. It is from that to the Service Station.

There is a fair old list for your particular model you may need these as well (guesswork list to be honest):
Toshiba System Driver, Toshiba System Settings, Toshiba System Settings Utility, Utility Support Driver, Toshiba Desktop Assist,....
The latest version they list.

The reality is that Toshiba updates seem to come via Windows updates now, so I'm not so sure it is much use. However it is there and it appears to work on mine. I got UEFI/BIOS updates via it during Windows 8.1.
But nothing during/since Windows 10, they came via Windows 10 updates.

 

@Helmut, since you are familiar with Toshiba... am I supposed to download and install the 9/21/2016 drivers.

 

Umm, well, the dates are not really significant as they seem to re-issue the same updates with a later date. I would look at the version number in preference to the actual date.

As I say, pretty much guessing as to what is required for your particular model, the essentials rather than the optional stuff.

The hardware varies with location. Mine dates from 2014. Toshiba support in UK is, unfortunately, a useless waste of time.

 

Mine dates from 2014 or 2015.