Windows 10: Toshiba touchpad or mouse or screen freezes 1 to 2 seconds AMD processor problem

There are a lot of questions about Toshiba and HP older laptops and or pc freezing touchpads an or mouse and display's


The problem is a AMD display driver which is not compatible on older systems and intermittend freezes the pointer or screen for 1 to 2 seconds. The work arround is to use download a older driver i.e. Windows 7 driver and install this with the compatibillity modus


This is a solution that worked for my satellite M50-A10D model AMD A4 processor

:)

 

Computer and mouse freeze

Hi

There are several reasons that could have cause your keyboard and mouse to freeze. To know more about the issue, we will ask some questions to help us:

• Were there recent changes made before the issue occurred?
• What are the steps that you've done so far to know where the issue is coming from?

Meanwhile, we suggest that you refer to this article:
Mouse, touchpad, and keyboard problems in Windows for us to check all setting needed to help us in resolving your issue.

Let us know about the update.

 

TouchPad problem

Satellite S50-B-15U
Part number: PSPRBE-02V051EN

I'll start by saying I am using an almost similar Toshiba Laptop, there are some hardware differences, as you will know hardware can be different in the same model e.g. mine has a Synaptics Touchpad, yours an Elan, and so forth.
I know the confusion of looking up drivers on the Toshiba website, fortunately you will only need a few Toshiba specific ones*.

There are NO yellow triangles in my Device Manager at all, it has only had Windows updates for 4 years and a few Toshiba specific ones which either came thru Windows updates, *selected downloads from the Toshiba website, and BIOS/UEFI updates via Toshiba Desktop Asistant.

Your post #15 that shows the Driver Store, that does not show 3 Touchpad drivers installed, it is showing previous driver installs cached so that Windows can Roll back drivers.
That will show up a lot of hardware drivers of stuff you may have connected at some point thus adding confusion and irrelevent information.

A few initial questions
1) What is your BIOS/UEFI version.
2) Do you have the Toshiba desktop assistant installed.

You have a USB mouse connected looking at your posts, so why worry about the Touchad.
I always use one, however the touchpad(Synaptics) also works correctly(I just don't like them).
If you go to the Toshiba support site the Windows 7 64 bit ELAN driver 11.8.22.3 is the latest given, personally I would go to Windows updates.

My Touchpad(the other brand, Synaptics) is not listed in HID.
On yours it looks like it is appearing as a PS/2 device(could be the way ELAN do it).
The other listed HID-compliant mouse would be a USB mouse you have connected.
These are from mine:

Attachment 194753Attachment 194754

The things marked in Red are the important ones, * in text.

"plus as suggested I have done the reg fix to stop windows updates "
If that's what you have done then it is deliberate sabotage. I'm not surprised your drivers are in such a mess.

 

Mouse Cursor on second screen changes randomly

• Did the issue only occur when you updated your graphics card?
  • Appears to have only begun with the new graphics card. It's an AMD RX480 card. I uninstalled all Nvidia drivers prior to installing the new AMD drivers. It doesn't occur on the first monitor, only second. Which would indicate either something in the
    translation between monitors or something along those lines.
• Are your drivers up to date?
  • From my understanding they all are, I try to keep everything up to date.
• Have you checked if the problem is the mouse itself?
  • I do not currently have a second mouse, but the fact that it's only when it tracks to the second screen. On first screen everything is good. The normal cursor displays, but when I track to the second screen that's when the weirdness happens.
• Are you using a wired mouse
  • Yes