Windows 10: Touch not responding during login

My touchscreen of dell venue 8 pro tab is not responding during Windows 8 login. As a result I'm unable to enter my password. I tried rebooting and connecting with the power cord but it nothing worked. I'm also unable to do a PC reset as touch isn't responding on the recovery page. All of these happened after I unintentionally saved some bad reboot configuration and now I'm unable to do anything. Allthough, my device passed all the hardware test, so nothing wrong there. What shall I do?

:)

 

Touch keyboard pops up at login

If the above steps didn't work, we suggest that you disable the Touch Keyboard and Handwriting Panel Service. Please follow these steps:

• Click on Start.
• Type Services, and then press Enter.
• On the right pane, look for Touch Keyboard and Handwriting Panel Service. Double-click on it.
• Locate the Startup Type drop down, and change it to Disabled.
• Click on Apply button to save changes.
• Click on OK button to close the Touch Keyboard and Handwriting Panel Service
  window.

Let us know how it goes.

 

Touch keyboard pops up at login

Thanks for the help, this method worked.

 

Touch screen is disabled

Hi Roy,

Thank you for responding.

This issue might be due to drivers which are to be updated.



I suggest you to update the drivers for touch feature in Device Manager:

Steps:

• Right click on Windows key from the desktop and click on
  Device Manager.
• Expand Human Interface Devices, right click on the
  Touch screen driver and select Update Driver Software.

Also, I suggest you to contact the device manufacturer website and try to update the chipset drivers as well.

Hope it helps. Feel free to contact us for further assistance.