Windows 10: Touch Pad & finger scanner cannot find

I have Asus vivobook15 512fj I updated chipset drivers after suddenly touchpad stopped working also finger scanner it not show in device manager only external mouse is showing I tried to install drivers but it's not fix the problem I also downgrade the driver update but still not work but in windows recovery mode it going working




:)

 

Mouse pad sometimes is multi touch???

My wife also has a Toshiba Notebook and gets frustrated by the Touch pad [not to be confused with a mouse pad] when typing so she keeps it turned off and uses a wireless mouse. Some Touch pads have a "gesture" feature using 2 fingers, especially those with the Touch Screen, similar to SmartPhones and Tablets.

 

When I use the 2 finger scroll on my touch pad it locks my computer.

Hi all,

Every time I use my touch pad my computer locks and brings me back to the profile login screen. This just recently started and I haven't been able to find any answers to this question online. I also have not had a recent update in the last day that would
have spawned the issue. It is extremely frustrating.

Steps I've taken:

• Shut down and restart twice
• uninstalling and reinstalling drivers
• disabling touch pad and re-enabling touch pad

Any help is greatly appreciated!

 

touch pad

Hi Gary,

Thank you for posting your query on Microsoft Community. Let me assist you.

The touch pad can be disabled by you on the Control Panel of your computer.

Refer the steps below to disable the touchpad on your computer.

• 
  Right click on Start, and then click
  Control Panel.
  
• 
  Click Hardware and Sound.
  
• 
  Click Keyboard.
  
• 
  In the Mouse Properties
  window:
  
  • Click the Device Select tab to disable the touch pad.
  
  • Click the Touch Pad tab to adjust touch pad settings.
  
• 
  Click OK to save the settings and restart the system and check.
  

Try updating the Touchpad drivers from the
manufacturer's website and check if the issue persists.

Follow the steps to update the drivers:

a. Press Windows key + X key and click
Device Manager.

b. Expand the Touchpad tab.

c. Right-click and click on Update driver software.

d. Restart the computer and check.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.