Windows 10: Touch pad & keyboard don't work after update. Drivers updated and did a virus check...

It's all in the title. Nothing seems to work. It's an old computer but it worked fine a moment ago until I installed an update my computer kept harassing me about. I don't mind if it's slow but this is unacceptable and I don't have the resources for anything new.

:)

 

Keyboard and touch pad issue

I have HP x360 laptop with Windows 10 on it. The problem is my keyboard and touch pad only works in BIOS mode but not when Windows get loaded. I have tried installing different OS too (Windows 7, Windows 8) but the problem still persists. During hardware
tests, the keyboard and touch pad tests show successful which suggests it's not an hardware issue. I have tried updating keyboard and touch pad drivers, even updated BIOS version. If anyone has the solution, kindly help me out.

 

touch pad

Hi Gary,

Thank you for posting your query on Microsoft Community. Let me assist you.

The touch pad can be disabled by you on the Control Panel of your computer.

Refer the steps below to disable the touchpad on your computer.

• 
  Right click on Start, and then click
  Control Panel.
  
• 
  Click Hardware and Sound.
  
• 
  Click Keyboard.
  
• 
  In the Mouse Properties
  window:
  
  • Click the Device Select tab to disable the touch pad.
  
  • Click the Touch Pad tab to adjust touch pad settings.
  
• 
  Click OK to save the settings and restart the system and check.
  

Try updating the Touchpad drivers from the
manufacturer's website and check if the issue persists.

Follow the steps to update the drivers:

a. Press Windows key + X key and click
Device Manager.

b. Expand the Touchpad tab.

c. Right-click and click on Update driver software.

d. Restart the computer and check.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

Wake from Sleep with Touch Pad and Keyboard

My laptop is an ASUS X55LA. I have attached both photos and yes, I was referring to the device manager. BTW there is no 'Power Management' settings in my BIOS.