Windows 10: Touch pad not working when key is pressed

I recently updated my windows to 10 and i am facing this problem from day 1 of its use. Its is big a issue as i can't use my touch pad (synaptics) while gaming and holding any key, It was fine in windows 8.1.

I searched for some solutions for it and tried them like - disabling or keeping palm check minimum, but still there is no result or change. Is there anythings that could be done to solve this problem.

:HP i5 laptop

:synaptics V7.5

:)

 

turn off touch pad

Hi Brian,

You can disable Touch pad from the Device Manager. Make sure that the mouse is already plugged in before disabling the touch pad. To disable Touch pad, follow these steps:

• Press and hold Windows logo key + R.
• Type Devmgmt.msc in the Run command dialog box.
• Press Enter.
• Expand Mice and other pointing devices.
• Right-click on the first HID-compliant mouse entry.
• Select Disable.
• Hit Yes.

Let us know if you need additional assistance.

 

touch pad

Hi Gary,

Thank you for posting your query on Microsoft Community. Let me assist you.

The touch pad can be disabled by you on the Control Panel of your computer.

Refer the steps below to disable the touchpad on your computer.

• 
  Right click on Start, and then click
  Control Panel.
  
• 
  Click Hardware and Sound.
  
• 
  Click Keyboard.
  
• 
  In the Mouse Properties
  window:
  
  • Click the Device Select tab to disable the touch pad.
  
  • Click the Touch Pad tab to adjust touch pad settings.
  
• 
  Click OK to save the settings and restart the system and check.
  

Try updating the Touchpad drivers from the
manufacturer's website and check if the issue persists.

Follow the steps to update the drivers:

a. Press Windows key + X key and click
Device Manager.

b. Expand the Touchpad tab.

c. Right-click and click on Update driver software.

d. Restart the computer and check.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

Touch Pad Not working

Thank you for posting your query in Microsoft Community.

I understand your concern regarding the issue that you are facing.

From what you have mentioned, I would suggest you to try these steps to see if it resolves the issue

Method 1: Hardware Troubleshoot

Windows has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your touch pad.

Refer these steps:

• 
  Press Windows key +X, select Control panel
  
• 
  Change the view by option on the top right to Large icons
  
• 
  Click on troubleshooting and click on the view all option on the left panel
  
• 
  Run the Hardware and devices troubleshooter
  
  Method 2: Compatibility mode
  
  I would suggest you to install the latest available drivers on manufacturer's website in compatibility mode.
  
  Follow the steps below on how to install driver in compatibility mode:
  
  1. Download the driver from the manufacturer’s website and save it on your local disk.
  
  2. Right click on the setup file of the driver and select “Properties”.
  
  3. Select “Compatibility” Tab.
  
  4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.
  
  5. Let the driver install and then check the functionality.
  
  
  
  Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help