Windows 10: Touch pad stopped, not in devices, Driver Installer setup does not complete

Touch pad stopped working. It is not listed in devices. Driver Installer setup does not complete.

OS reset failed to solve the problem

Need help

:)

 

My touch pad stopped working.

I installed Windows 10 in my Dell inspiron 15 3000 series and the touch pad stopped working. There is no driver for the touch pad and I have tried to download it from the internet but it does not work. I t says that your device is not compatible. The driver
is also named as unknown device. I think that is the problem but i still can not solve it. Hope that you can suggest something that works.

 

Windows 10 Lost Touch Pad Driver in Device Manager.

Success! Device Manager>Update Driver>Manually update driver>Find Synopsis Touch pad driver ( found 3 listed were the same> install driver.

This worked but I lost the ability to disable touch pad when a mouse is connected. No check mark. Must be another driver. This 'disable' only worked for one secession. Good try to upgrade THIS driver on line.

 

Touch Pad Not working

Thank you for posting your query in Microsoft Community.

I understand your concern regarding the issue that you are facing.

From what you have mentioned, I would suggest you to try these steps to see if it resolves the issue

Method 1: Hardware Troubleshoot

Windows has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your touch pad.

Refer these steps:

• 
  Press Windows key +X, select Control panel
  
• 
  Change the view by option on the top right to Large icons
  
• 
  Click on troubleshooting and click on the view all option on the left panel
  
• 
  Run the Hardware and devices troubleshooter
  
  Method 2: Compatibility mode
  
  I would suggest you to install the latest available drivers on manufacturer's website in compatibility mode.
  
  Follow the steps below on how to install driver in compatibility mode:
  
  1. Download the driver from the manufacturer’s website and save it on your local disk.
  
  2. Right click on the setup file of the driver and select “Properties”.
  
  3. Select “Compatibility” Tab.
  
  4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.
  
  5. Let the driver install and then check the functionality.
  
  
  
  Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help