Windows 10: touchpad becomes unresponsive if i long press

hi. i have problem with my elan touchpad. driver name is elan input device. i updated from 11.5 driver version to 24.13. after that when i long press touchpad it becomes unresponsive until i lift my finger and touch it again. for example if i touch touchpad for lets say one sec and then move my finger cursor doesnt move. i tried other driver versions too but have same problem only 11 version driver dont have this problem but 11 version driver dont have three finger gestures. also hid l2c driver have same problem too. can you help me ? sorry for bad english

:)

 

Windows 10 Update Renders Touchpad Unresponsive

Hi,

Thank you for posting the query on Microsoft Community.

It is unfortunate that you have ended up in this situation.
I will be glad to assist you.

I suggest you to follow these methods and check if it helps.

Method 1: Troubleshoot.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your touchpad. Refer these steps:

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Hardware and devices troubleshooter.

If the issue still persists try next method.

Method 2.

Try updating the Touchpad drivers from the manufacturer's website and check if the issue persists.

Follow the steps to update the Touchpad drivers:

a. Press Windows key + X key and click Device Manager.

b. Expand the hardware and devices.

c. Right-click on the Touchpad drivers and click on Update driver software.

d. Restart the computer and check.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist

Thank you.

 

Touchpad lock while pressing keys on windows 10

Hi,

Thank you for posting your query on Microsoft Community.

As per the description, I understand that you are facing some issues using Windows 10.

Try the methods.

Method 1:

Run Hardware and Devices Troubleshooter.

Follow these steps to run Hardware and Devices troubleshooter:

• Press Windows key + W and type troubleshooting.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click Hardware and Devices.
• Follow the on-screen instruction to run the troubleshooter.

Method 2: Uninstall and reinstall the driver

I suggest you to try uninstall the Touchpad drivers check if it works for you.

Follow the steps to uninstall the Touchpad drivers:

• Press Windows Key + X key and click Device Manager.
• Right-click on the Touchpad device listed and click on ‘Uninstall’.
• Select the option to delete driver software.
• Restart the computer after its uninstalled.

Try to access the device manufacturer's website and download and install the latest chipset and touchpad drivers.



Hope this information helps. Please let us know if you need any other assistance with Windows in future. We will be happy to assist you.

 

No more touchpad for my laptop since upgrading to Windows 10

Hi Derek,

I would suggest the following steps :

• Press Windows + X
• Click on Device Manager
• Right click on TouchPad drivers in the list.
• Choose Upgrade Drivers
• Reboot computer

Check if this helped to fix the issue.