Windows 10: Touchpad device shows as not present

My touchpad stopped working and I am receiving this error message in properties:


This device is not present, is not working properly, or does not have all its drivers installed. Code 24


I have tried update driver, disable device and roll back driver and nothing changed. Does anyone have any suggestions?


Thanks,

Kelly

:)

 

I want to disable touchpad on Dell laptop


Hello everyone,
My laptop's touchpad works and I don't want it to, because I prefer a mouse. It's a Dell Inspiron 11 3000 series on windows 10 OS.

What I have tried that hasn't worked:

• start<settings<devices<mouse & touchpad<additional mouse options. This opens a window called Mouse Options which has 5 tabs up top, none of which involve the touchpad. The Hardware tab shows 2 devices: the mouse itself, and the USB. No touchpad there.
• windows key+x<mobility center. No touchpad to be found.
• various function keys. No options for touchpad on/off.
• device manager<mice and other pointing devices. Again, only the mouse and usb show up. It appears the touchpad is working without a driver, which is a little spooky.

Any other suggestions? I could try downloading a third party driver, but that seems like a step in the wrong direction.
Thanks

 

Touchpad

Hi Denise,

To address your concern, we suggest that you check if the touchpad is enabled in Mouse Properties.

Please follow these steps below to check the status of the touchpad.

• Click Start and choose Settings.
• Click on Devices. Choose Mouse & touchpad. Scroll down to the bottom of the screen and click
  Additional mouse options.
• The Mouse Properties window will open. Click the tab furthest to the right (ELAN
  or Device Settings).
• Under Devices, check if your touchpad is disabled. If it is disabled, click the touchpad to select it and then click
  Enable.

Let us know how it goes.

 

Touchpad does not show up in Device Manager nor in Settings, Bluetooth and Other Devices

I have the MS Surface Pro (5th gen). I have a fintie Bluetooth keyboard with touchpad. I would like to turn off some touchpad short cuts. The settings for the touchpad do not show up at all on either Touchpad does not show up in Device Manager nor in
Settings, Bluetooth and Other Devices.

1. Help me get touchpad settings to show up.
2. Is there a way to turn off the gesture that minimizes the window when swipe from top of the touchpad down. Very Irritating, that one.