Windows 10: touchpad diagnostic dialogue box

When I am Word or Excel I constantly get a popup dialogue box asking if I want to save the touchpad diagnostic as a file. This recently started, and happens so often that it almost makes Excel and Word unusable. How can this be fixed?

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Dialogue box duration

Hi,

For us to narrow down your concern with the dialogue boxes and notifications that are quickly disappearing, we would like to know the following:

• Is this the first time you experienced the issue?
• Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far to resolve this?

We look forward to your response.

 

No color management in print dialogue box

Why is the critical step of removing all old printer drivers (Step 5) in the Printui dialogue the same as Step 6 right clicking the printer in Devices and Printers to delete it and restart PC?

After you install the printer software in Print 8 you did a lot of other things with a Desktop app that are not in the list and unneeded. Why were these necessary instead of just selecting a .pdf document to print and trying it?

The reason I ask is that I've suggested these steps countless times and they have always worked if only they are followed, not adding a bunch of steps at the end.

I hope this helps.

 

Text invisible in programs dialogue box on Windows 10

Hi Mike,

Do not worry we will help you with this issue.

Let us know if the issue persists with other program dialogue boxes as well.

This might be a temporary issue on your computer.

I suggest you to sign-in out from the current user account, restart the computer, sign-in and check if the issue persists.

Also, try to install all the pending updates on your device and check if it helps.

Steps:

• Connect to the internet.
• Press Windows key and type updates.
• Click on Check for updates.
• Under Windows Updates, click on Check for updates.
• Try to install the updates being shown.

Hope it helps. Update us the status of accessing text in program dialogue boxes for further assistance.

Thank you.