Windows 10: Touchpad freezes even after resetting Windows

Discus and support Touchpad freezes even after resetting Windows in Windows 10 Drivers and Hardware to solve the problem; The touchpad freezes for long periods even after resetting Windows. Looks like a driver problem but I tried installing a previous version from the HP... Discussion in 'Windows 10 Drivers and Hardware' started by kmint, Jan 24, 2020.

  1. kmint Win User

    Touchpad freezes even after resetting Windows


    The touchpad freezes for long periods even after resetting Windows.

    Looks like a driver problem but I tried installing a previous version from the HP product page and it doesn't work, it says it can't be installed on this Windows version, whatever that means, so I have to use the last Synaptics driver and it happens totally random and stays frozen for long times. I start touching keys, open the Windows start menu and eventually it will move again but with no know reason.

    Any suggestion?

    :)
     
    kmint, Jan 24, 2020
    #1
  2. nxavis9 Win User

    I want to disable touchpad on Dell laptop


    Hello everyone,
    My laptop's touchpad works and I don't want it to, because I prefer a mouse. It's a Dell Inspiron 11 3000 series on windows 10 OS.

    What I have tried that hasn't worked:
    • start<settings<devices<mouse & touchpad<additional mouse options. This opens a window called Mouse Options which has 5 tabs up top, none of which involve the touchpad. The Hardware tab shows 2 devices: the mouse itself, and the USB. No touchpad there.
    • windows key+x<mobility center. No touchpad to be found.
    • various function keys. No options for touchpad on/off.
    • device manager<mice and other pointing devices. Again, only the mouse and usb show up. It appears the touchpad is working without a driver, which is a little spooky.
    Any other suggestions? I could try downloading a third party driver, but that seems like a step in the wrong direction.
    Thanks
     
    nxavis9, Jan 24, 2020
    #2
  3. No more touchpad for my laptop since upgrading to Windows 10

    Hi Derek,

    I would suggest the following steps :

    • Press Windows + X
    • Click on Device Manager
    • Right click on TouchPad drivers in the list.
    • Choose Upgrade Drivers
    • Reboot computer

    Check if this helped to fix the issue.
     
    Vinod Archak, Jan 24, 2020
    #3
  4. Peer_Sam Win User

    Touchpad freezes even after resetting Windows

    Laptop Touchpad freezes periodically.

    Hi,



    Thank you for posting on Microsoft Community Forums.



    As you have mentioned that it was fixed previously by updating the drivers, the issue appears to be with the device driver or the hardware component, I would suggest to look into the Lenovo community thread below where the issue has been discussed
    in detail.



    Lenovo B50-80 Touchpad freezing



    I would also suggest to check if there are any updates available for the system firmware (BIOS) and the touchpad firmware as mentioned in the link above.



    Disclaimer: Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft
    cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.



    You may also try the troubleshooting steps given in the article below and see if it helps.

    Fix touchpad problems in Windows 10



    Regards,

    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Jan 24, 2020
    #4
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Touchpad freezes even after resetting Windows

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