Windows 10: Touchpad got permanently disabled after using external mouse

Discus and support Touchpad got permanently disabled after using external mouse in Windows 10 Drivers and Hardware to solve the problem; After i used logitech hyperion fury mouse on my asus, touchpad got automatically disabled and i am not able to enable it from the touchpad function key... Discussion in 'Windows 10 Drivers and Hardware' started by KavitaMishra, Apr 7, 2021 at 4:17 AM.

  1. Touchpad got permanently disabled after using external mouse


    After i used logitech hyperion fury mouse on my asus, touchpad got automatically disabled and i am not able to enable it from the touchpad function key on keyboard. Also, settings for touchpad are also missing from the mouse settings option.



    Touchpad got permanently disabled after using external mouse 817281e1-09cd-4ab8-b0a0-07df5c6306be?upload=true.png

    :)
     
    KavitaMishra, Apr 7, 2021 at 4:17 AM
    #1
  2. Nikhar_K Win User

    Disable Touchpad and use External mouse

    Hi,

    Thank you for writing to Microsoft Community Forums.

    I understand that you want to disable the TouchPad of your laptop and want to use an external USB mouse.

    To use an external USB mouse, please connect the USB mouse to any USB port on your laptop and it will be set up automatically.

    To disable the touchpad you can try the following steps and check if that helps:

    1. Press and hold Windows + X key on the keyboard.
    2. Select Device manager from the list.
    3. Expand Mice and other pointing devices.
    4. Find Synaptics SMBus TouchPad/ELANClickpad touchpad.
    5. Right click on the driver and select Disable.

    Hope it helps.

    Please reply with the status of the issue, we will be glad to help you further.

    Nikhar Khare

    Microsoft Community - Moderator
     
  3. Disabling trackpad when external mouse is active

    I have an ASUS laptop running Win10. The touchpad gestures sometimes accidentally activate and make a hash of my typing. I wish to use an external mouse and disable trackpad automatically when that mouse is active. Your advice says:

    1. Go to Settings.
    2. Select Ease of Access.
    3. Click Touchpad.
    4. Under Touchpad, toggle the switch on or off.
    5. You can also uncheck the box beside Leave touchpad on the when a mouse is connectedoption to disable it when you use a traditional mouse.
    Once done with the steps above, check if the issue will persist.



    As you no doubt know, these instructions are WRONG. There is no toggle switch under touchpad, and no option to toggle touchpad off when using external mouse.

    I allow WIN10 to update. It is updated.

    So what is the secret? And why is it a secret?
     
    Editorsteve1, Apr 7, 2021 at 4:25 AM
    #3
  4. Touchpad got permanently disabled after using external mouse

    Touchpad can't disabled

    Hello Joseph,

    If your laptop has a touchpad utility software, you may check if it has an option to disable the touchpad. For instructions please follow these steps:

    • Open Control Panel.
    • Select View by: Small icons.
    • Open Mouse.
    • Click on Touchpad tab.
    • Under the Touchpad sub-menu, click Disable.
    • Click Apply, and OK.
    Disclaimer: If you disable the touchpad, you need to use the keyboard or external mouse to navigate.

    We'll wait for the result.
     
    Antoneth Ber, Apr 7, 2021 at 4:25 AM
    #4
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Touchpad got permanently disabled after using external mouse

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