Windows 10: Touchpad & mouse not correctly working

Discus and support Touchpad & mouse not correctly working in Windows 10 Ask Insider to solve the problem; Hello dear r/Windows10 my girlfriend and i recently bought two identical laptops (Honor Magicbook 14. Which should the be same as the Huawei Matebook... Discussion in 'Windows 10 Ask Insider' started by /u/HoeRak, Jul 8, 2020.

  1. /u/HoeRak Win User

    Touchpad & mouse not correctly working


    Hello dear r/Windows10

    my girlfriend and i recently bought two identical laptops (Honor Magicbook 14. Which should the be same as the Huawei Matebook 14, but with a 256GB instead of 512GB SSD). And we both have the same problem. The touchpad sometimes just doesn't respond to our input. I added a video so you can see exactly i mean. This problem happens on both our devices, no matter who uses it. All drivers are up to date and we also have the latest windows updates installed. A fadctory reset didn't help. Huawei/Honor can't really help us and told us to go to a Huawei Service Store(of which there exists exactly one in our entire country). The problem also persits if we use a bluetooth/usb mouse. Anybody experienced this before? Any help is appreciated

    https://reddit.com/link/hnkbag/video/mnrpj7tzun951/player

    submitted by /u/HoeRak
    [link] [comments]

    :)
     
    /u/HoeRak, Jul 8, 2020
    #1
  2. Karla Alm Win User

    Touchpad not working correctly!

    Hi Moosa,

    To better assist you with your concern, we would like to know more information:

    • Have you tried to restart your computer?

    If yes, and the issue still persists, we suggest that you use a mouse to troubleshoot the touchpad then follow these steps:

    • Click the Start Menu.
    • Type Control Panel.
    • Choose Hardware and Sound to the options listed.
    • Choose Devices and Printers.
    • Choose the driver for your touchpad.
    • Right click then select Troubleshoot.

    Let us know how it goes.

    Thanks.
     
    Karla Alm, Jul 8, 2020
    #2
  3. cauyao615 Win User
    Mouse and touchpad not working

    Hey did exactly what you suggested and the first time i did it the mouse cursor became visible, it was at the center of the screen but i still couldnt make it move with the touchpad and i plugged in my usb mouse and that doesnt work too. I did it a few moret times but cursor never showed up again and still could make either the touchpad or the mouse to work. Do you have anymore suggestion?
     
    cauyao615, Jul 8, 2020
    #3
  4. nxavis9 Win User

    Touchpad & mouse not correctly working

    I want to disable touchpad on Dell laptop


    Hello everyone,
    My laptop's touchpad works and I don't want it to, because I prefer a mouse. It's a Dell Inspiron 11 3000 series on windows 10 OS.

    What I have tried that hasn't worked:
    • start<settings<devices<mouse & touchpad<additional mouse options. This opens a window called Mouse Options which has 5 tabs up top, none of which involve the touchpad. The Hardware tab shows 2 devices: the mouse itself, and the USB. No touchpad there.
    • windows key+x<mobility center. No touchpad to be found.
    • various function keys. No options for touchpad on/off.
    • device manager<mice and other pointing devices. Again, only the mouse and usb show up. It appears the touchpad is working without a driver, which is a little spooky.
    Any other suggestions? I could try downloading a third party driver, but that seems like a step in the wrong direction.
    Thanks
     
    nxavis9, Jul 8, 2020
    #4
Thema:

Touchpad & mouse not correctly working

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