Windows 10: Touchpad not working on Acer Swift 3 Laptop

Discus and support Touchpad not working on Acer Swift 3 Laptop in Windows 10 Software and Apps to solve the problem; I have a one year old Acer Swift 3. Today I noticed the touchpad had stopped working entirely, meaning I can only use my mouse. Here is what I have... Discussion in 'Windows 10 Software and Apps' started by Jessica Hoad, Jan 1, 2023.

  1. Touchpad not working on Acer Swift 3 Laptop


    I have a one year old Acer Swift 3. Today I noticed the touchpad had stopped working entirely, meaning I can only use my mouse. Here is what I have tried:- Updating driver from device manager I cannot even find a driver for my touchpad listed, even with hidden devices shown- Finding a driver from Acer no touchpad drivers listed at all for my model- Pressing Fn + F7 multiple times- Restarting the PC- UpdatingI would be surprised if the problem was physical because I don't use my touchpad all that much, so wear after only a year seems unlikely.

    :)
     
    Jessica Hoad, Jan 1, 2023
    #1

  2. Touchpad not working on Acer Swift 3 Laptop

    I have a one year old Acer Swift 3. Today I noticed the touchpad had stopped working entirely, meaning I can only use my mouse. Here is what I have tried:

    - Updating driver from device manager (I cannot even find a driver for my touchpad listed, even with hidden devices shown)

    - Finding a driver from Acer (no touchpad drivers listed at all for my model)

    - Pressing Fn + F7 multiple times

    - Restarting the PC

    - Updating

    I would be surprised if the problem was physical because I don't use my touchpad all that much, so wear after only a year seems unlikely.

    EDIT: I have noticed that when the laptop is on the lock screen, it displays a warning that the touchpad is deactivated. This happens despite repeatedly clicking Fn + f7, and the touchpad showing as enabled in settings.
     
    Jessica Hoad, Jan 2, 2023
    #2
  3. Zadee C. Win User
    Touchpad not working on Acer Swift 3 Laptop

    Thanks for reaching out! My name is, Zadee. I'm an Independent Advisor and a Microsoft user like you. I'll be glad to help you today.

    I understand that you're having problems with your touchpad. Sorry to hear that.

    Per discussion in Acers forums, the touchpad driver is included in the Serial I/O driver. Try to go to the manufacturer's website and download the serial I/O driver, install then reboot the computer. See if that fixes the issue.

    Source: https://community.acer.com/en/discussion/539413...

    Keep me posted. Thank you.

    NOTE: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Kind Regards,
     
    Zadee C., Jan 2, 2023
    #3
  4. Time Lady Win User

    Touchpad not working on Acer Swift 3 Laptop

    Webcam not working on Acer Swift 3

    Does the camera light turn on?

    Try this-

    Turn off the device, disconnect from the power & remove the battery, long press the power button (30 seconds) then reconnect everything, turn on & see if the camera is now working.

    Some suggestions:

    https://community.acer.com/en/discussion/594405...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products).

    Please do not download any repair tool which may be offered by this site other than the ones I mention/recommend.

    Thoroughly research any product which is mentioned here before you decide to download and install it.
     
    Time Lady, Jan 2, 2023
    #4
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Touchpad not working on Acer Swift 3 Laptop

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