Windows 10: Touchpad scroll dead after Win 10 update?

As prompted, I updated my Windows 10. Now touchpad scroll is dead, and Mice/touchpad do not appear in device manager list.

???

:)

 

Touchpad 2 finger scrolling not working.

Hi,

Thank you for posting the query on Microsoft Community.

I appreciate your interest on Windows 10.

Before we proceed I would like you to answer the following question:

• Do you receive any error message?
• Have you enabled two finger scrolling?

I suggest you to follow the methods below:

Method 1:

I suggest you to enable two finger scrolling and check. Please follow the steps below:

1. Press or tap “Windows key + X”, click on "Control Panel." Navigate to "Mouse," under "Hardware and sound".

2. Select the "Touchpad" tab in the "Mouse" window. This tab will also list the touchpad manufacturer.

3. Select "Properties," "Settings," "Advanced".

4. Click the box next to "Enable scrolling" if this option is available.

5. Click the arrow to the right of "Scrolling" to open the scrolling list and select two-finger scrolling to access the specific features.

6. Click to enable for two-finger scrolling feature, then select "Adjust scrolling region" or the similar option, if available.

7. Drag the scrolling region to cover a larger portion of the touchpad if you want to ensure you can scroll easily.

8. Click "Ok" to apply any changes and close the options windows. Keep clicking "Ok" until all of the windows with this option are closed.

9. Restart your computer if prompted. Your scrolling feature should be enabled.

If the issue persists,

Method 2:

I suggest you to uninstall and reinstall the touchpad driver and check.

Refer the steps below to uninstall device driver:

• Click Start, type Device Manager in the Start search box and hit ENTER.
• Locate Keyboard Driver and expand the same.
• Right-click on touchpad driver and click on Uninstall button to uninstall the driver associated with the device.
• Restart the computer and check if the issue persists.

Also, download and install the latest touchpad drivers from the manufacturer website .

Please refer the article below:

http://www.dell.com/support/home/us/en/19/product-support/product/xps-15z/drivers


If driver for Windows 10 is not available then I suggest you
to install the driver in compatibility mode.

Follow the steps below to install the drivers in compatibility with Windows 10.

• Download the driver from the manufacturer’s website.
• Right-click on the driver setup file and click on ‘Properties’.
• Click on the ‘Compatibility’ tab and check the box
  ‘Run this program in compatibility mode for’ and select Windows 10 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.

Please get back to us with updated status. We will be happy to assist you further.

 

Touchpad scroll not working on Windows 10

My Dell Inspiron 15 came with Windows 10...the scroll function quit working. When I rolled back the driver using the steps listed above, it still didn't work...the touchpad settings disappeared and the touchpad did not even show up in the device list
anymore...then I had to figure out how to find the correct "mouse" on the device list and restore the driver...when the driver downloaded, the touchpad settings would not open...then when I tried to open a url on a webpage, all I got was a window asking me
if I wanted to leave this page...my recommendation is not to follow these directions...just use your up and down arrow to scroll...it will save you some trouble...

 

Touchpad Scroll work in Firefox, Explorer but not in Store, Edge


Hi, try looking for and use an older version of the driver.
Then protect it from replacement by hiding the touchpad update (See the Tutorial section, search for hide).

For a number of people scrolling (one finger) and circular or chiral scrolling doesn't work in Win 10.

In my case scrolling with the touchpad wasn't working at all.
I've played with this in the last day, and found I needed to use an old version of the driver.
My touchpad is Synaptics: the latest driver provided by Windows is v19, from 2015.
I tried using a number of different drivers from different sources- some wouldn't install, some behaved differently.
I found Synaptics v16-3-8 TP_Synaptics_W74W84_X06_A00_Setup-6F2PM_ZPE (actually a DELL Alienware driver) works best.

I now have 1 finger scroll, flick, 2 finger scroll, pinch/zoom and circular scrolling all working. That includes Win10's Start menu and Edge (I don't use those but I just checked).

Searching the internet you may find various suggestions for modifying the registry and using different drivers. I've not needed to do the former.

There is a suggestion that MS ditched 1 finger scroll in favour of 1 finger swipe. I've no idea if that's true- the touchpad Settings seem to support functions that are not available if you use the latest drivers.