Windows 10: touchpad stopped working after 1607 update

Discus and support touchpad stopped working after 1607 update in Windows 10 Drivers and Hardware to solve the problem; I have an Acer Aspire ES1-711-P14W, When I initially reinstalled my touchpad wasn't working so I installed these drivers from Acer it worked fine until... Discussion in 'Windows 10 Drivers and Hardware' started by AvidSurvivalist, Aug 4, 2016.

  1. touchpad stopped working after 1607 update


    I have an Acer Aspire ES1-711-P14W, When I initially reinstalled my touchpad wasn't working so I installed these drivers from Acer it worked fine until I updated to Version 1607 Build 14393.10:
    • Chipset Intel Chipset Driver 10.1.1.7
    • IO Drivers Intel Serial IO Driver 604.10135.1001.53001
    • MBI Intel Sideband Fabric Device Driver 1.70.305.16316
    • TXE Intel Intel TXE Driver 1.1.0.1064
    • TouchPad ELANTECH Touchpad Driver 13.6.3.1

    :)
     
    AvidSurvivalist, Aug 4, 2016
    #1

  2. KEYBOARD NOT WORKING AFTER WINDOWS 10 UPDATE

    Same thing happened to me after installing Microsoft .NET Framework 4.7 for Windows 10 Version 1607 and Windows Server 2016 for x64 (KB3186568)! On start menu the mouse and touchpad works but not the keaboard. Once I log in the mouse stops working too and
    only touchpad works. Someone please help.
     
    SeanCooney86, Aug 4, 2016
    #2
  3. Pointer disappeared... Touchpad Not working... External mouse not working... Error Code 38

    I was updating my drivers with 3rd party Software... After that my Bluetooth was not working properly... Ran Troubleshooting and now my Bluetooth works but the touchpad is not working... Ran Troubleshooting again which repaired my driver and after reboot
    Cursor disappeared... Even external mouse is not working touchpad also not working.. Ran Troubleshooting it says No issues with driver but TouchPad has a problem... Shows error code 38. IM USING ASUS R510JX RUNNING WINDOWS 10 VERSION 1607
     
    GiriprasathGCS, Aug 4, 2016
    #3
  4. touchpad stopped working after 1607 update

    Touchpad is unresponsive as well as Acer support! HELP!!
     
    AvidSurvivalist, Aug 6, 2016
    #4
  5. Acer is blaming my edition of Windows for my touchpad not working! They told me they can't help me because I have Windows 10 Pro instead of Home, I have no idea how I even got Pro!
     
    AvidSurvivalist, Aug 11, 2016
    #5
  6. Steve C Win User
    Try reinstalling the last Acer Windows 10 Touchpad driver for your PC?
     
    Steve C, Aug 11, 2016
    #6
  7. I installed it and it says I'm ready to go and that's pretty much it. Nothing in the device manager at all. In the UEFI there is a setting to set it from Advanced to Basic operation, I did that and it made it work but I don't have gestures or scrolling.
     
    AvidSurvivalist, Aug 12, 2016
    #7
  8. touchpad stopped working after 1607 update

    Same occurs with my Asus Zenbook. I'll roll back to ~3 days ago, and the issue goes away, but with automatic updates on windows 10, it doesn't take long for it to come back. I'd rather not block all updates.

    I tried to reinstall the driver, but it doesn't help.

    Also, oddly, the multitouch will stop working when windows downloads the files. I would think it would not occur until the required restart.

    plzhelps
     
    windtenforu, Nov 13, 2016
    #8
  9. Update: I reinstalled the ATK Package and that seemed to fix my issue. This is a hotkey/trackpad associated program apparently.

    Problem: Asus zenbook (UX303L) trackpad lost multitouch capabilities with an automatic windows update.

    Solution: Delete ATK Package from add/remove programs, restart, install new ATK Package (2016/10/17), restart, ?, profit.
     
    windtenforu, Apr 5, 2018
    #9
Thema:

touchpad stopped working after 1607 update

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