Windows 10: touchpad stops working after login

Discus and support touchpad stops working after login in Windows 10 Drivers and Hardware to solve the problem; Hi, The touch pad has suddenly stopped working after looging into Windows. Works ok at the login screen, but as soon as you login to Wndows the... Discussion in 'Windows 10 Drivers and Hardware' started by Steve&Emma, Jun 4, 2020.

  1. touchpad stops working after login


    Hi,

    The touch pad has suddenly stopped working after looging into Windows.


    Works ok at the login screen, but as soon as you login to Wndows the touchpad stops working.

    I have checked that the drivers are up to date.

    I booted up in safe mode and the touchpad works ok in safe mode, but as soon as I boot back into normal mode and login to windows the touchpad stops working


    Thanks

    :)
     
    Steve&Emma, Jun 4, 2020
    #1

  2. Touchpad stopped working

    Hi Elizabeth,

    We would like to ask some questions for clarification to know the best possible resolution to offer.

    • Did you make any changes before the issue started?
    • What are the troubleshooting steps you have done on your end?
    • Have you tried running the Windows Update Troubleshooter? If no, kindly check this

      link
      to download the Windows Update Troubleshooter.
    We also suggest that you check the article below as a guide on how to fix touchpad problems in Windows 10.

    Fix touchpad problems in Windows 10.

    We look forward to your reply.
     
    Nathaniel Mon, Jun 4, 2020
    #2
  3. DVDBob Win User
    Samsung Galaxy Book Touchpad stops working after login and Windows 10 1809 update

    Greg - thanks for your response. Here's what I've done:

    1. Checked with Samsung - there are no updated Touchpad or Mouse drivers, the BIOS is at it's latest version as well.
    2. I've verified in the Touchpad settings that there is nothing turning it off. In fact, there is a checkbox, that is selected, that states - "Leave Touchpad on when a mouse is connected."
    3. I've gone into the Device manager and tried Uninstalling the driver (roll-back was not an option). After a reboot, as before, the touchpad works just fine AT the login screen. I can move the cursor around, left click, right click, etc. As soon as I enter
      my password and login, poof, all touchpad functionality stops.
    In checking the update history I noticed a couple other KB updates occured at the same time as the 1809 one - KB4480116 and KB4470788. They're listed as security updates but perhaps they caused an issue. Should I roll any of these back or perhaps the 1809
    update?
     
    DVDBob, Jun 4, 2020
    #3
  4. nxavis9 Win User

    touchpad stops working after login

    I want to disable touchpad on Dell laptop


    Hello everyone,
    My laptop's touchpad works and I don't want it to, because I prefer a mouse. It's a Dell Inspiron 11 3000 series on windows 10 OS.

    What I have tried that hasn't worked:
    • start<settings<devices<mouse & touchpad<additional mouse options. This opens a window called Mouse Options which has 5 tabs up top, none of which involve the touchpad. The Hardware tab shows 2 devices: the mouse itself, and the USB. No touchpad there.
    • windows key+x<mobility center. No touchpad to be found.
    • various function keys. No options for touchpad on/off.
    • device manager<mice and other pointing devices. Again, only the mouse and usb show up. It appears the touchpad is working without a driver, which is a little spooky.
    Any other suggestions? I could try downloading a third party driver, but that seems like a step in the wrong direction.
    Thanks
     
    nxavis9, Jun 4, 2020
    #4
Thema:

touchpad stops working after login

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