Windows 10: Touchpad suddenly not fully functional

Discus and support Touchpad suddenly not fully functional in Windows 10 Drivers and Hardware to solve the problem; My touchpad works, but the two finger scroll up and down is not working anymore. Any ideas?... Discussion in 'Windows 10 Drivers and Hardware' started by BridgettCafferty, Nov 12, 2018.

  1. Touchpad suddenly not fully functional


    My touchpad works, but the two finger scroll up and down is not working anymore. Any ideas?

    :)
     
    BridgettCafferty, Nov 12, 2018
    #1
  2. geoffers Win User

    SOLVED: Laptop Touchpad fully functional, but not in Universal apps


    OK - sorted it finally :
    • in step one/two above you delete the existing Synaptics drivers then have to reboot
    • unfortunately when the PC restarts it installs some generic touchpad drivers which have the basic functionality
    • So although step4 (run setup) appears to work, it hasn't actually done anything as the generic drivers are already there
    So what you have to do is this...

    • In device manager, select the mouse device and click update drivers.
    • Then select Browse My Computer > Let me pick from a list > Have disk button, and select the folder with the new Synaptics drivers (I'm running 32-bit windows so selected ..\WinWDF\x86).
    • The green progress bar shows the drivers are loading, then when it's all done you now have the new functionality installed - RESULT!!!
    • Touchpad suddenly not fully functional [​IMG]
     
    geoffers, Nov 12, 2018
    #2
  3. nxavis9 Win User
    I want to disable touchpad on Dell laptop


    Hello everyone,
    My laptop's touchpad works and I don't want it to, because I prefer a mouse. It's a Dell Inspiron 11 3000 series on windows 10 OS.

    What I have tried that hasn't worked:
    • start<settings<devices<mouse & touchpad<additional mouse options. This opens a window called Mouse Options which has 5 tabs up top, none of which involve the touchpad. The Hardware tab shows 2 devices: the mouse itself, and the USB. No touchpad there.
    • windows key+x<mobility center. No touchpad to be found.
    • various function keys. No options for touchpad on/off.
    • device manager<mice and other pointing devices. Again, only the mouse and usb show up. It appears the touchpad is working without a driver, which is a little spooky.
    Any other suggestions? I could try downloading a third party driver, but that seems like a step in the wrong direction.
    Thanks
     
    nxavis9, Nov 12, 2018
    #3
  4. Touchpad suddenly not fully functional

    SOLVED: Laptop Touchpad fully functional, but not in new Win10 Universal apps

    Hi,

    Thank you for posting your query on Microsoft Community.

    I would suggest you to try the below methods and check if it helps:

    Method 1:

    I would suggest you to run “Hardware and Devices” troubleshooter to diagnose the exact issue.

    Follow these steps to run the troubleshooter:

    • Press “Windows key + Q”.
    • Type “Troubleshooting” without quotes in the Search box and hit enter.
    • Select “Hardware and Sound” from the Troubleshooter Window.
    • Select “Hardware and Devices” under Devices option.
    • Follow the On Screen instructions.
    Method 2:
    Un-install and re-install touch pad drivers from the manufacturer’s website and see if that helps:

    Step 1:
    un-install the drivers:

    Follow these steps:

    • Press “Windows Key + Q” from the keyboard.
    • Type “device Manager” without quotes in the search box and hit enter.
    • Right click on the touchpad drivers and select
      “Uninstall”.
    • Restart the computer once it is uninstalled.

    Step 2: Download the latest touchpad drivers from manufacturer’s website.

    Refer the steps to install a driver in compatibility mode:

    a. Right click on the setup file of the driver and select
    Properties

    b. Select Compatibility Tab

    c. Place a check mark next to
    Run this program in Compatibility mode.


    Hope this information helps and let us know the status of the issue we will be glad to help you further.

    Thanks.
     
    Rakesh Narayanaswamy, Nov 12, 2018
    #4
Thema:

Touchpad suddenly not fully functional

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