Windows 10: Touchpad will not work

Discus and support Touchpad will not work in Windows 10 Support to solve the problem; I have a Toshiba s50 , i7 laptop and the touchpad/smartpad has stopped working. This has been an intermittent ongoing issue for months and months. I... Discussion in 'Windows 10 Support' started by bartjunited, Jun 27, 2018.

  1. bartjunited Win User

    Touchpad will not work

    I have a Toshiba s50 , i7 laptop and the touchpad/smartpad has stopped working.

    This has been an intermittent ongoing issue for months and months.

    I have tried the following

    - uninstalling and reinstalling drivers
    - ensuring the touchpad is enabled via control panel and settings
    - ensuring the touchpad is active is windows 10 settings

    a few months ago I could install an older version of the driver and it would work, but after a while it would stop working.

    last week i decided to look in the control panel settings and saw the touchpad had been disabled so I enabled it. hey presto it started working perfectly again.

    2 days ago I went into the mouse settings to increase the size of the mouse pointer and once i applied this, the touchpad stopped working again and I havent managed to get it to work since.

    I have exhausted many avenues and considering rebuilding it but that seems a bit drastic. Ive read that the issue could be windows 10 rather than the drivers.

    please please please help



    bartjunited, Jun 27, 2018
  2. nxavis9 Win User

    I want to disable touchpad on Dell laptop

    Hello everyone,
    My laptop's touchpad works and I don't want it to, because I prefer a mouse. It's a Dell Inspiron 11 3000 series on windows 10 OS.

    What I have tried that hasn't worked:
    • start<settings<devices<mouse & touchpad<additional mouse options. This opens a window called Mouse Options which has 5 tabs up top, none of which involve the touchpad. The Hardware tab shows 2 devices: the mouse itself, and the USB. No touchpad there.
    • windows key+x<mobility center. No touchpad to be found.
    • various function keys. No options for touchpad on/off.
    • device manager<mice and other pointing devices. Again, only the mouse and usb show up. It appears the touchpad is working without a driver, which is a little spooky.
    Any other suggestions? I could try downloading a third party driver, but that seems like a step in the wrong direction.
    nxavis9, Jun 27, 2018
  3. Giridhar J Win User
    Touchpad not working


    Thank you for your interest in Windows 10.

    I suggest you to follow the methods below and check if it fixes the issue.

    Method 1: Run Hardware and Devices Troubleshooter

    Follow these steps to run Hardware and Devices troubleshooter:

    • Press Windows key + W and type troubleshooting.
    • Select Troubleshooting.
    • Select View all on the top left corner.
    • Click Hardware and Devices.
    • Follow the on-screen instruction to run the troubleshooter.
    Method 2: Uninstall and reinstall the driver

    I suggest you to try uninstall the Touchpad drivers check if it works for you.

    Follow the steps to uninstall the Touchpad drivers:

    • Press Windows Key + X key and click Device Manager.
    • Right-click on the Touchpad device listed and click on ‘Uninstall’.
    • Select the option to Delete driver software.
    • Restart the computer after its uninstalled.
    Try to access the device manufacturer's website and download and install the latest chipset and touchpad drivers.

    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.
    Giridhar J, Jun 27, 2018
  4. Aileen Alf Win User

    Touchpad will not work

    Touchpad gestures NOT working

    Hi Abuzar,

    Your touchpad drivers might be outdated or corrupted. I would suggest that you update the touchpad driver. Follow the steps below:

    • Press Windows key and X together and select
      Device Manager.
    • Locate the touchpad driver.
    • Right-click on the touchpad driver icon and click Update Driver software.
    • Click on Search automatically for Updated driver software option.

    If the driver for Windows 10 is not available, download and reinstall the latest touchpad drivers from the manufacturer website.

    Keep us updated.
    Aileen Alf, Jun 27, 2018

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