Windows 10: touchpad

Discus and support touchpad in Windows 10 Drivers and Hardware to solve the problem; I have a dell xps 13 2 in1 model 9365. The touchpad has problems. It is controlled by the mouse driver. It will not shut off using the normal system... Discussion in 'Windows 10 Drivers and Hardware' started by GeraldSmith9, Apr 18, 2021.

  1. touchpad


    I have a dell xps 13 2 in1 model 9365. The touchpad has problems. It is controlled by the mouse driver. It will not shut off using the normal system methods. Please don't direct me to the touchpad system page to disable it. That does nothing. I have gone so far as to disable it in the registry to no avail. The only thing that shuts it off is if I delete the mouse driver but that also disables the mouse. The additional functions of the touchpad such as swiping etc. no longer work. Only mouse functions work left and right clicking etc. Tapping the surface does nothing. It is behaving like a mouse as it is controlled by the mouse driver. I have update all the drivers but nothing works. Dell tells me that I have all the proper drivers, except I do not have a touchpad driver. Please help.

    :)
     
    GeraldSmith9, Apr 18, 2021
    #1
  2. nxavis9 Win User

    I want to disable touchpad on Dell laptop


    Hello everyone,
    My laptop's touchpad works and I don't want it to, because I prefer a mouse. It's a Dell Inspiron 11 3000 series on windows 10 OS.

    What I have tried that hasn't worked:
    • start<settings<devices<mouse & touchpad<additional mouse options. This opens a window called Mouse Options which has 5 tabs up top, none of which involve the touchpad. The Hardware tab shows 2 devices: the mouse itself, and the USB. No touchpad there.
    • windows key+x<mobility center. No touchpad to be found.
    • various function keys. No options for touchpad on/off.
    • device manager<mice and other pointing devices. Again, only the mouse and usb show up. It appears the touchpad is working without a driver, which is a little spooky.
    Any other suggestions? I could try downloading a third party driver, but that seems like a step in the wrong direction.
    Thanks
     
    nxavis9, Apr 18, 2021
    #2
  3. TouchPad problem

    see attached screenshot of the keys after I re ran the scan

    so i assume next steps are to have that program open that you suggested whilst using the laptop and then when the touchpad gets disabled to check if the keys have changed?
     
    bartjunited, Apr 18, 2021
    #3
  4. touchpad

    turn off touchpad

    Thanks for trying I downloaded driver for touchpad, followed the steps you listed but it did not solve the problem - When I get to the last tab for the software, there is no checkbox for "disable touchpad if mouse is attached." I can completely disable the
    touchpad by system, and you, advised against this so at least I had the warning not to completely disable touchpad. I have tried the other options suggested but to no avail. Frustrating!
     
    MonetteIrwin, Apr 18, 2021
    #4
Thema:

touchpad

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