Windows 10: Touchscreen HP ENVY x360

Hi. I have problems with the touch screen laptop HP ENVY X 360 M6-W105DX does not work the touch screen driver. Operating system Windows 10 Home, 64 bit. The BIOS has been updated to the latest version of F.37, the new Windows 10 Home 2004 has been loaded, all Windows Update updates have been installed and the sensor is not working. Help install the touch screen driver, please.

The I2C HID Device is visible in Device Manager. I also tried to update the drivers using HP Support Assistant. No result.

I see that the problem with the touchscreen drivers of HP is not solved. This is not good when such premium laptops have problems.

:)

 

why isn't my touchscreen working on my hp envy x360

i just bought an hp envy x360 2-1 not even a week ago and now the touchscreen is not working. i have tried turning the computer off and back on and it still does not work.

 

HP ENVY x360 Touchscreen and Driver issues

Hi Milad,

Thank you for posting your question in the Microsoft Community.

I appreciate the efforts taken by you in troubleshooting this issue. The details provided helps us to avoid repeating the steps.

This issue can occur if some of the system files and drivers are not working as expected.

Suggest you to refer and follow the steps from this article on ‘Troubleshooting Touch Screen issues’.

Important: Your screen resolution needs to be at least 1024 x 768 to have multiple windows and apps on your screen at the same time.

Note: Since the websites are not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.

Follow these steps to uninstall the driver from the PC.

1. Open Device Manager.
   
2. Select the arrow next to Human Interface Devices and select HID-compliant touch screen.
   
3. Right-click (or tap and hold) the name of the device, and select Uninstall.
   
4. Restart your PC, and Windows will attempt to reinstall the driver.
   

You may also want to
download the drivers from the OEM HP website and install it to check if that helps.

Hope this helps.

Let us know if you got the help you needed.

Regards,

Srimadhwa B

Microsoft Community-Moderator

 

HP Envy x360 Touchscreen not working

I just bought a new Hp envy laptop not even 3 days ago and I'm having problems with the touch screen. The touchscreen will continually switch from being responsive and unresponsive. I've tried almost everything online and it still is being like this.