Windows 10: TPM no keyboard on start up

Ive reset my pc but now everytime it boots up i get the screen TPM press escape to clear but my keyboard doesnt work until the desktop screen loads.Its just on a loop constantly.I cant clear the TPM as it just wants to restart and loop again

:)

 

TPM update

Don't know if this is the right place for this thread but whatever, laptop informed me that " a firmware update is needed for you security processor (TPM)," now, i looked up what to do and from a microsoft support thing, the last step says to clear the tpm. it has a warning saying to back up my data, i would like to know what clearing the tpm does, and what measures i need to take to make sure nothing goes wrong.

 

constantly being asked tpm reset

There is no TPM update listed for ASUS:

https://support.microsoft.com/en-sg/help/409637...

Microsoft says:

If the manufacturer of your device is not listed in the following table, please contact the manufacturer’s customer support department for next steps.

Clear your TPM

Important

Before clearing your TPM, be sure to back up your data. Do not clear the TPM on a device you do not own, such as a work or school PC, without being instructed to do so by your IT administrator.

How to backup:

http://answers.microsoft.com/en-us/windows/wiki...

Follow these steps to clear your TPM:

Go to Start > Settings > Update & Security > Windows Security > Device security .

Under Security processor, select Security processor details.

Select Security processor troubleshooting, and then under Clear TPM, select Clear TPM.

Your device will need to restart before the process is complete.

 

Need help on whether to clear TPM on not

It's clear as mud. As far as I can tell, it's specific to Windows, not necessarily activated programs like MacAfee, games, etc etc etc. MS Office, I have no idea.

Here's a lengthy doc on it: https://docs.microsoft.com/en-us/wi...initialize-and-configure-ownership-of-the-tpm