Windows 10: "TPM stopped working" leading to a BSOD

Discus and support "TPM stopped working" leading to a BSOD in Windows 10 BSOD Crashes and Debugging to solve the problem; Hey all, For starters, I have a Microsoft Surface Laptop. Recently, my laptop started to get the dreaded BSOD, specifically the... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Angelito dela Cruz, Nov 17, 2019.

  1. "TPM stopped working" leading to a BSOD


    Hey all,


    For starters, I have a Microsoft Surface Laptop. Recently, my laptop started to get the dreaded BSOD, specifically the DPC_Watchdog_Violation kind. I tried every fix in the book about the DPC violation, but none work. I even did a soft reset (keep files but remove and re-install everything else). I ran a Reliability History setting, and the photo below is what I received. Any one know how to fix this? Just to add, it seems that the issue occurs much more often when I am using Microsoft Word, but I can't say that with certainty. "TPM stopped working" leading to a BSOD 7fdf83bf-f245-41de-99bb-81e07557c10d?upload=true.png

    :)
     
    Angelito dela Cruz, Nov 17, 2019
    #1

  2. TPM update

    Don't know if this is the right place for this thread but whatever, laptop informed me that " a firmware update is needed for you security processor (TPM)," now, i looked up what to do and from a microsoft support thing, the last step says to clear the tpm. it has a warning saying to back up my data, i would like to know what clearing the tpm does, and what measures i need to take to make sure nothing goes wrong.
     
    ReeeeallyThough, Nov 17, 2019
    #2
  3. Sasqui Win User
    Need help on whether to clear TPM on not

    It's clear as mud. As far as I can tell, it's specific to Windows, not necessarily activated programs like MacAfee, games, etc etc etc. MS Office, I have no idea.

    Here's a lengthy doc on it: https://docs.microsoft.com/en-us/wi...initialize-and-configure-ownership-of-the-tpm

     
    Sasqui, Nov 17, 2019
    #3
  4. "TPM stopped working" leading to a BSOD

    HD4850 atikmdag.sys stopped responding - BSOD

    well thats the very first step in trouble shooting BSODs, its obvious your system cant handle the overclock.
     
    eidairaman1, Nov 17, 2019
    #4
Thema:

"TPM stopped working" leading to a BSOD

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