Windows 10: Trackpad doesn't work after Resume if Bluetooth mouse hadn't been disconnected cleanly

Discus and support Trackpad doesn't work after Resume if Bluetooth mouse hadn't been disconnected cleanly in Windows 10 Drivers and Hardware to solve the problem; With a Bluetooth mouse connected, if I Suspend my laptop, THEN turn off the mouse whilst the laptop is suspended, and then Resume, the trackpad doesn't... Discussion in 'Windows 10 Drivers and Hardware' started by GregS200, Oct 14, 2018.

  1. GregS200 Win User

    Trackpad doesn't work after Resume if Bluetooth mouse hadn't been disconnected cleanly


    With a Bluetooth mouse connected, if I Suspend my laptop, THEN turn off the mouse whilst the laptop is suspended, and then Resume, the trackpad doesn't function. If I then turn on and off the mouse, the system detects that the mouse has been disconnected, and then the trackpad does work.


    If the mouse is turned off BEFORE the laptop is suspended, it all works fine.


    Environment:

    Dell XPS 9560

    Windows 10 Pro X-64

    HP Bluetooth Mouse Z5000

    :)
     
    GregS200, Oct 14, 2018
    #1

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Trackpad doesn't work after Resume if Bluetooth mouse hadn't been disconnected cleanly

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