Windows 10: Transfer computer to family member

Discus and support Transfer computer to family member in Windows 10 Updates and Activation to solve the problem; Hi I am giving my old computer to my son, what do I need to do? I intend to do a clean install of Windows 10 to bring it back to factory default but... Discussion in 'Windows 10 Updates and Activation' started by MaureenWilliams2, Sep 6, 2019.

  1. Transfer computer to family member


    Hi

    I am giving my old computer to my son, what do I need to do? I intend to do a clean install of Windows 10 to bring it back to factory default but how do I go about activating Windows for him?

    :)
     
    MaureenWilliams2, Sep 6, 2019
    #1

  2. Unable to add another family member on the system

    Hi Mel,

    Thank you for posting your query on Microsoft Community.



    I regret the inconvenience caused to you. I will be glad to assist you with your issue.

    It would be grateful if you can reply to this question in order to assist you further:

    • What happens when you try to add a family member on your system?
    • Do you receive any error message or code?
    • Are you logged in with administrator account?
    I suggest you to follow the steps on how to add another family member on your PC and check if it helps:

    Set up family features

    Let us know the results. We will be glad to assist you further.

    Thank you.
     
    Sangeeta Sarkar, Sep 6, 2019
    #2
  3. Windows Hello won't work for a family member account

    • Have you applied a group policy? If yes, you may check this article on
      how to resolve the issue.
      • No group policy applied
    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
      • It’s a new computer. As soon as I created my administrator account I created a family account for my wife. Everything else works on her account but Windows Hello does not work (the camera).
    • What is the exact error message?
      • I attempted to attach screen shots of each step we have gone through but it would accept Word or PDF files. Is there another way I can get them to you?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far to resolve this?
      • I deleted her family member account, created a PC account (with the same results), deleted the PC account and recreated the family member account. No luck with her Windows Hello.
    There is a possibility that the family member account/profile that you have created is corrupted/damaged. We suggest that you try re-configuring the profile.
    (Already did that)
     
    Michael_DS, Sep 6, 2019
    #3
  4. Nikhar_K Win User

    Transfer computer to family member

    Add member to your Microsoft family in Windows 10

    Hi,

    Thank you for writing to Microsoft Community Forums.

    To add a family member to your Microsoft account, I suggest you to follow the steps from

    Add members to your Microsoft family.

    Hope it helps.

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Sep 6, 2019
    #4
Thema:

Transfer computer to family member

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