Windows 10: Trapped in S Mode

I bought a new laptop. I took it out of S Mode, downloaded several legit programs that are not available in the Microsoft store, and was using my Chrome browser for hours last night. I come home today, and it keeps telling me that I can't use my programs. Even though I took it out S Mode AND spent about 10 hours using programs that are impossible in that mode, it is now telling me that I am in S Mode checked the settings and I'm getting an error message when I try to take it out again. I was absolutely out of S Mode, now I'm absolutely back and cannot fix this.

:)

 

Blue Screen - Unexpected Kernal mode trap

Hi Anne,

Thank you for writing to Microsoft Community forum.

This issue may occur when your computer lacks sufficient kernel space to process kernel-mode drivers

To have a better clarity on the issue and guide you accordingly, respond to the questions listed below.

1. What is the make and model of the PC?
   
2. Were there any changes made on the computer prior to this issue?
   

Meanwhile, you may try the troubleshooting steps suggested in the articles listed below and check if it works:

1. Troubleshoot blue screen errors.
   
2. Troubleshoot UNEXPECTED_KERNEL_MODE_TRAP
   
3. Bug check: UNEXPECTED_ KERNEL_ MODE_ TRAP
   

Regards,

 

How to solve UNEXPECTED KERNEL MODE TRAP?

1st

Stop Code: UNEXPECTED KERNEL MODE TRAP

What failed: nvlddmkm.sys

2nd

Stop Code: IRQL NOT LESS OR EQUAL

What failed: N/A

 

Unexpected kernel mode trap bsod

Recently crashed with a unexpected kernel mode trap error. No hardware or software changes have been made recently. Attached is link to memory dump files and my msinfo. Any suggestions on where to start troubleshooting will be welcome.

Troubleshooting files: Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

Thanks