Windows 10: Trapped

I'm with Mooley on this one - a clean install of Windows 10 Home should fix things. I can't understand why you can't download anything (unless there is an infection preventing downloads). You can clean install W10 and not worry about licensing - it should activate as soon as it hits the internet. Then again, if you bought it refurb'd, perhaps you should take it back to the seller and have them do the reinstall. Something is not right with the system. You should be able to download Firefox, Office - virtually anything you want.

 

I'm taking it to a local shop tomorrow. I'll see if he recommends that I return it or other idea. Thanks

 

Actually the store has zero to do with not able to download and yes you do not need the store to download programs form. Anti-malware may think that the file is a positive malware and can block it. Otherwise there is zero issues with download from Majorgeeks website or anyother. Even Android and MacOS will allow sideloading, iOS will not.

 

I haven't loaded anything on it as I can't download. It's one day old. I'll see what the repair business says after they give it a try.

 

That file is Office 2010, so why is it going into your Google Drive, when it should be going into fhe local download folder on your computer. If you went to https://www.microsoft.com/en-us/soft...ownload/office and downloaded, there should not de any issues, other than telling your browser to download it to the User download folder when logged i to windows.

 

Just do a in place repair with new install. That is what the shop is going to do with it and charge you money for something that is simple.

*Arrow Repair Install Windows 10 with an In-place Upgrade Windows 10 Installation Upgrade Tutorials

 

I'm trying to download from original link from 3rd party authorised dealer. I've been speaking to them and they can't send a disk they say. I just click the link and download fails. "can't download". Just like every other download, but Microsoft had me download something from their store (shopping bag icon) and it worked. So 3rd party downloads not allowed. Thought it was a monopoly thing but they say no, it's open to 3rd party programs.

 

Guy will look at it no charge, seems he is curious. My instinct is to return it but have put on some data so don't know how to go beyond delete and empty recycle bin.....bleachbit? LOL

 

***woohoo***
I figured it out tonight. The "e" on my task bar was not Internet Explorer, it was Internet Elite! They look identical. I got IE from Windows Accessories and can now download anything.
Got Firefox and my software.
Found this tip online after a hundred Google searches and checked it out. WHEW!

.

 

Never download from a third party website, unless it is trusted like majorgeeks.com. Any OS or office downloads, you need to go to Microsoft and go through the process to download the version of Office that you have, which the link I posted above this post a few up, is the direct link to office.microsoft.com, which will let you download Office 2010.

 

The only web browser that is available in Windows 10 is Edge. Elite is a malware program, which if you had it installed, it can basically take control.

 

Interesting.

Its great you have found the reason... what I wouldn't like is that you don't know what is/isn't lurking on your system. IE (Internet Explorer) and MS Edge (W10's own latest browser) are present by default. There is nothing to install to use either of those.

I would copy all your personal stuff to a flash drive and do a totally clean install whereby you format (wipe) everything on the drive.

Clean Install Windows 10 Windows 10 Installation Upgrade Tutorials

 

Mooly, Microsoft officially removed Internet Exploder from all installed distros of Windows 10. The engie is what Edge was set to run on. Only issue that the software and apps make the OS appear to be child like and gaudy.

 

Yes you're right... Edge.

 

Hmm... Well IE is definitely present on both my clean Creators Installations (x86) although I do use Edge pretty much exclusively.