Windows 10: Trend Micro is deleting my Xbox App

Discus and support Trend Micro is deleting my Xbox App in Windows 10 Ask Insider to solve the problem; Has anyone else has this issue in the last two days where your Internet Security app is deleting your Xbox app upon startup? submitted by... Discussion in 'Windows 10 Ask Insider' started by /u/Mandalore108, Dec 14, 2019.

  1. Trend Micro is deleting my Xbox App


    Has anyone else has this issue in the last two days where your Internet Security app is deleting your Xbox app upon startup?

    submitted by /u/Mandalore108
    [link] [comments]

    :)
     
    /u/Mandalore108, Dec 14, 2019
    #1

  2. Trend Micro

    Windows 10 will not upgrade to the latest because it says that Trend Micro Internet Security 2009 is installed.
    I have searched for any file with "Trend*.* in the file name anywhere on C drive.
    I then searched the registry for the same. Having failed to find anything so far, I then searched the entire registry with no luck.
    I then searched INSIDE of all files on the C drive and failed to find anything.
    I have also used the removal tools provided by Trend on their website such as:

    • Ti_120_win_en_Tool_TMRemnantFileRemoveTool_hfb001.exe
    and

    • Ti_120_win_en_Tool_UninstallTool_hfb0001.exe


    None of the above has solved my problem. How can I fix this?

    Thanks in advanced.
     
    DoctorX_256, Dec 14, 2019
    #2
  3. undetectable Trend Micro Internet Security 2008

    Hello, I am trying to upgrade from Windows 7 to Windows 10. I performed the quick check, and it stated that everything was compatible except I needed to uninstall Trend Micro Internet Security 2008, as it wasn't compatible with the upgrade. I've exhausted
    every option on Trend Micro's website to complete and uninstall, to no avail. It cannot be found. There is no listing of Trend Micro on my computer, whatsoever, and after installing their uninstall tool, and completing all instructions, restarting, etc.,
    Windows 10 cannot complete the upgrade.

    Any help/suggestions would be greatly appreciated, as I'm stumped.
     
    Sandra Marino, Dec 14, 2019
    #3
  4. Nikhar_K Win User

    Trend Micro is deleting my Xbox App

    Forgot password to uninstall Trend Micro OfficeScan

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that while upgrading from Windows 7 to Windows 10, you are asked to uninstall Trend Micro OfficeScan.



    Since you do not remember the password for it, let us try the methods mentioned below and see if that helps:



    Uninstall using Trend Micro Diagnostic Toolkit:



    I would suggest you to try uninstalling Trend Micro using the Diagnostic Toolkit provided by Trend Micro. Refer the steps mentioned in the section
    How to uninstall your Trend Micro Security program using the Diagnostic Toolkit
    from the article
    Uninstalling Trend Micro Security software on your Windows™ PC
    .



    If using the Dianostic Toolkit doesn’t work, we might have to modify the registry to uninstall it. Refer the steps mentioned below:



    Note: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow
    these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.




    Follow the steps to take backup of registry.




    1. Press Windows Logo key + R, to open
      Run dialog box.
    2. Type regedit and click on
      OK
      .
    3. Now, browse to the following path: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\TrendMicro\PC-cillinNTCorp\CurrentVersion\Misc
    4. Once there, on the right pane, double click on
      Allow Uninstall
      and change the value to 1.
    5. Click on OK.
    6. Close registry editor and try uninstalling
      Trend Micro
      .


    If you are unable to change the registry value, you may want to boot the computer into Safe Mode and then try changing the registry. Refer the section From Settings in the article

    Start your PC in safe mode in Windows 10
    . Once the PC is booted to Safe Mode, try changing the registry value, restart the computer and uninstall Trend Micro.



    However, if you are using Enterprise Edition of the product, you may also want to check Uninstalling
    clients or agents in OfficeScan
    .



    Let us know how it goes.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Dec 14, 2019
    #4
Thema:

Trend Micro is deleting my Xbox App

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