Windows 10: Tried Reinstalling Bluetooth but it Disappeared Completely After I Deleted it

I had put my laptop on sleep mode and when I switched it back on, suddenly the Bluetooth toggle was missing. Naturally, I looked it up on the Internet and I saw a solution that said that you should delete the Bluetooth driver and software so I did, in hopes of reinstalling it. But when I restarted my laptop Bluetooth completely disappeared from the Device Manager menu. I tried doing everything I could, from installing the drivers from Lenovo's website to checking Windows update for any new drivers, all in vain. This forum is my last hope. Please help me out!


My Laptop Model:

Lenovo Ideapad 330-15IKB Type 81DC Laptop ideapad - Type 81DC\

The link to it:

https://pcsupport.lenovo.com/in/en/products/laptops-and-netbooks/300-series/330-15ikb-type-81dc/81dc/81dc00ndin/pf15r6rj

:)

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

Bluetooth disappeared

Hi Jenny,

We appreciate you for being a part of Windows 10.

Before proceeding, we need more information to help you better.

• 
  Did you checked whether the Bluetooth device is listed under hidden devices in Device manager?
  
• 
  Have you checked whether the Bluetooth driver is listed under installed programs under Programs and features? (As you have reinstalled the Bluetooth.)
  
• 
  Does the Bluetooth disappeared after you have started to use Wacom Bluetooth keyboard?
  

Note:

• 
  In device manager, click on "view" tab and select "show hidden devices" and check whether Bluetooth device/driver is listed.
  
• 
  To check the drivers installed in Programs and features, Press
  Windows + X keys on the keyboard and select Programs and features and check whether the Bluetooth driver is installed.
  

Until you get back to us with the required information, follow the below steps and check if it helps.

Step 1:

I would suggest you check if Bluetooth Support service is started.

• 
  Press Windows + R
  keys on the keyboard, type services.msc
  and press OK.
  
• 
  Now, find Bluetooth Support Service
  and start it
  
• 
  Double click on the Bluetooth Support Service
  set the startup type as Automatic.
  

Step 2:

Follow the steps to run the Hardware and devices troubleshooter and check if you are able to fix the issue.

• 
  Press Windows + X keys on the keyboard and select
  Control Panel
  
• 
  Type Troubleshooting in the search bar on the
  Control Panel.
  
• 
  Click on View all on the left navigation pane.
  
• 
  Click on Hardware and devices.
  
• 
  Click on Advanced on the Hardware and devices
  dialog box and click on Run as administrator (Enter the credentials if required).
  
• 
  Click on Next and follow onscreen instruction complete the
  Hardware and devices troubleshooter.
  

Reference: I would suggest you to check whether the drivers are up to date. Refer to the below link on how to download and install the drivers in Windows 10.

How to: Install and Update drivers in
Windows 10

Kindly let us know if you need any further assistance with the issue. We are glad to assist you.

Thank you.

 

Bluetooth disappeared after Sleep - can't Uninstall and Reinstall

Today the Bluetooth stopped working on my Win10 laptop after it went to sleep due to low battery.
When I searched for Bluetooth settings - I couldn't find it anywhere - as if my laptop never had Bluetooth!

I searched online - and found that it's a relatively common problem with Win8 and Win10! After following the instructions from Microsoft support threads (such as set service automatic etc.) it didn't resolve the problem.

One suggestion was to uninstall the device from device manager and restart - then it would search for hardware changes and install the basic driver automatically - but when I uninstalled the device and restarted - it doesn't seem to the find the Intel Bluetooth hardware anymore! I have done 'search for hardware changes' but it doesn't help either.

Also, I am unable to uninstall the existing Bluetooth software from 'Add Remove Program' or install the driver software I downloaded from Intel's driver page.

Would really appreciate if anyone can help to fix this issue.
(System Info: Asus Laptop, Model: ROG-GL502VT,, Intel Core i7 6700 HQ, 16GB RAM, Nvidia GTX 970M 6GB graphics card
OS: Windows 10 Home - Version 1607)

Here are some screenshots for your reference:

Bluetooth vanished thoroughly from Windows 10!





After uninstalling and restarting Bluetooth doesn't re-appear - even after 'search for hardware changes'



Can't uninstall Bluetooth from Add-remove Programs




Can't install the Bluetooth driver downloaded from Intel website it stops prematurely



This problem is very similar to this, but I don't have creator's update - so I don't have Fix Bluetooth option: