Tried to uninstall an app, got RunDLL error "There was a problem..."

Discus and support Tried to uninstall an app, got RunDLL error "There was a problem..." in Windows 10 Support to solve the problem; Hi everyone. I was trying to update drivers/software for a 3D mouse but it wouldn't install while the old version was still on my machine. I tried to... Discussion in 'Windows 10 Support' started by MAAD17, Jun 3, 2018.

  1. MAAD17 Win User

    Tried to uninstall an app, got RunDLL error "There was a problem..."


    Hi everyone. I was trying to update drivers/software for a 3D mouse but it wouldn't install while the old version was still on my machine. I tried to uninstall the software so that I could install the updated software but every time I try to uninstall, I get a RunDLL error.

    "There was a problem starting C:\Program

    The specified module could not be found."


    I can't install the updated software/drivers until I fix this. And I need to update those drivers or the 3D mouse barely functions in a working environment. It works less than 10% of the time and even when it does work, the movements are insanely slow. I know it's not the mouse itself because it works perfectly in the (outdated) testing/calibration environment that comes with it that I'm trying to uninstall in order to replace with much newer drivers from the manufacturer.

    Any help would be appreciated.

    Thanks.

    :)
     
    MAAD17, Jun 3, 2018
    #1
  2. Kalpana Shankarappa Win User

    Windows 10 Pro - Rundll Error Message

    Hi Giota,

    I am sorry to know that you are getting a Rundll error.

    I suggest you to try the steps below and check if it helps.

    Restart the computer and check. Also, check for Windows updates.

    Try to run the following commands and check if it helps.

    • Open command prompt and type the commands below (Type it in Search or Press Windows Logo Key+X. Click on Command Prompt admin).
    dism /online /cleanup-image /restorehealth

    sfc /scannow

    powershell

    Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    • Close the Command Prompt window.
    • Check to see if the issue is resolved. If not, restart the PC.
    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.
     
    Kalpana Shankarappa, Jun 4, 2018
    #2
  3. L2Boogie Win User
    Problems with the windows photo app and a script error while using internet explorer.

    Hello all,

    Can someone shed some light on my issues at hand. I have searched the forum in hopes of correcting my problem, but it seems that the results have been less the perfect. Computers!

    1. I believe windows updated itself to which the photo app stop working on all computers in the household. I found a fix within the forum stating how to uninstall the "Photo App" through windows powershell. I completed the steps, then proceeded to the app
    store to re-download the "photo app" and I received this error code (0x80072F8F). If I click on a photo now, I get an error stating Rundll (specified module could not be found) is missing. This is probably because of the Photo app being uninstalled, right?

    2. So I tried to set up a new user account and transfer files to the new account, again found this in the forum, and to my prevail the steps did not work. I'm not batting well here.

    • Which step should I take, try fixing the error problem or create a user account?
    3. And my last issue is a script error in internet explorer. This started after I updated to Windows 10, due Microsoft edge doesn't allow plugins (McAfee).

    Can someone please help me streamline my problems with solutions, before I reformat the household?

    Thank you in advance!
     
    L2Boogie, Jun 4, 2018
    #3
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Tried to uninstall an app, got RunDLL error "There was a problem..."

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