Windows 10: Trouble getting product key

Discus and support Trouble getting product key in Microsoft Windows 10 Store to solve the problem; I purchased a Win10 Pro upgrade for my Win 10 Home laptop from the Microsoft Store on 2/6/21. Order no. 2962729608. It was paid for through my PayPal... Discussion in 'Microsoft Windows 10 Store' started by MrWalleye, Feb 24, 2021.

  1. MrWalleye Win User

    Trouble getting product key


    I purchased a Win10 Pro upgrade for my Win 10 Home laptop from the Microsoft Store on 2/6/21. Order no. 2962729608. It was paid for through my PayPal account. I never received an email confirmation or an email showing the product key. However, I noticed that I have been changed to Win 10 Enterprise v20h2. I keep getting screen notices to activate my system but am unable to do so without the key. This may not be the correct forum, but I have been unable to find the correct help site. My order record on the Order History page is no help. Thanks

    :)
     
    MrWalleye, Feb 24, 2021
    #1

  2. I need to get a new product key but trouble shooting doesnt appear on the options

    I need to get a new product key because the computer was given to me and I don't know how to get one. when I asked the virtual agent it suggested trouble shooting but it doesn't appear on the options. Any tips?
     
    Daisy A.Munguia, Feb 24, 2021
    #2
  3. i know the product id but forget the product key

    Hello,





    There is still a way to search for your product key. Kindly follow the steps below for you to know your product key:



    • Press Windows key + X
    • Click Command Prompt (admin)
    • Enter the following command: wmic path SoftwareLicensingService get OA3xOriginalProductKey
    • Then hit Enter
    The product key will be revealed, copy the product key then enter it.

    Give us an update on what happens.
     
    Anthony Cato, Feb 24, 2021
    #3
  4. Trouble getting product key

    Get Windows 10 app not responding after changing product key

    • Windows 8.1 was with KMS license
    • Reserved free upgrade to Windows 10
    • Bought Windows 8.1 product key and changed product key via PC info app
    • Get Windows 10 app not responding.
    Steps tried

    • Uninstall KB 3035583 using wusa /uninstall
    • Restart
    • Reinstall KB 3035583 using Windows Update
    • Restart
    • Click on Get Windows 10 icon, not responding.
     
    Yao BinThen, Feb 24, 2021
    #4
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Trouble getting product key

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