Windows 10: trouble in signing in to my laptop

Hi there!

I'm unable to sign in to my laptop as i have forgotten the password.

On the scree it's showing tro set up pin.. but its not working, also my finger print is not working too.
please help me resolve this.
I'm using dell inspiron 5502. Windows 10 20H2 64bit
Thank you

:)

 

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its an awesome app,i love it

 

Best laptop under $800??

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Trouble in signing in

Hi Saumyadeeep,

For us to provide you an accurate information and resolution regarding your concern with signing in to your Windows 10, we would like to know the following:

• Were there any updates made on your computer prior to this concern?
• What is the exact error message that you are getting?
• When did the issue first begin?
• What troubleshooting steps have you taken so far to resolve this?

We look forward to your response.