Windows 10: Trouble pairing bluetooth device

Discus and support Trouble pairing bluetooth device in Windows 10 Drivers and Hardware to solve the problem; I have a bluetooth device (JBLFlip5) which I have been pairing to my PC. All of a sudden, it stopped pairing. The Bluetooth app on the computer doesn't... Discussion in 'Windows 10 Drivers and Hardware' started by Nisko, Jul 17, 2020.

  1. NISKO
    Nisko Win User

    Trouble pairing bluetooth device


    I have a bluetooth device (JBLFlip5) which I have been pairing to my PC. All of a sudden, it stopped pairing. The Bluetooth app on the computer doesn't even recognise it. Attached is the Bluetooth view in my Device Manager. I'd like to check out my Bluetooth drivers - but don't know which line items to check. Need some troubleshooting advice. Thank you.........

    :)
     
    Nisko, Jul 17, 2020
    #1
  2. NISKO
    Nisko Win User

    Trouble pairing bluetooth device

    I have a bluetooth device (JBLFlip5) which I have been pairing to my PC. All of a sudden, it stopped pairing. The Bluetooth app on the computer doesn't even recognise it. Attached is the Bluetooth view in my Device Manager. I'd like to check out my Bluetooth drivers - but don't know which line items to check. Need some troubleshooting advice. Thank you.........
     
    Nisko, Jul 17, 2020
    #2
  3. STUARTGB100
    stuartgb100 Win User
    Bluetooth Devices will not Pair


    Hi,

    Hopefully this is the correct Forum !

    I have a Microsoft Mouse 5000 and Wedge keyboard (the early one that does not fold).
    Both have been working perfectly.

    Recently I paired them both successfully with a new Samsung tablet, but when I came to use them again on my laptop,
    I found that I could not pair either of them.

    I have spent countless hours researching this without success.

    Here's where I am now:

    Settings > Bluetooth & other devices does not list either of them.
    Device Manager > Bluetooth has both of them showing and reports both working properly.

    Device Manager reports as follows:

    Notebook Mouse 5000:
    No driver files are required or have been loaded
    The Events tab says that further installation is required

    Wedge Mobile Keyboard:
    No driver files are required or have been loaded
    The Events tab says that further installation is required

    The 2 Service Discovery Service entries also report that further installation is required.

    Can anyone suggest the way forward, please ?

    Regards.
     
    stuartgb100, Jul 17, 2020
    #3
  4. TRY3
    Try3 Win User

    Trouble pairing bluetooth device

    Try3, Jul 17, 2020
    #4
Thema:

Trouble pairing bluetooth device

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