Windows 10: Trouble with display drivers

So I have about an 8 year old HP laptop, model DV7 6B01TX (it still runs well enough for what I need it for which is why I'm putting in the effort to get it to work haha). It originally ran win7, then I upgraded to win10 with zero issues. Recently I had some issues and reinstalled win10. Unfortunately now I just cannot get the graphics drivers to play nice and I'm stuck on the basic display adapter and its terrible resolution. I have Intel HD 3000/AMD HD 6700M switchable graphics.

I did a fresh install of 7, installed everything and had a bit of success. Then I upgraded to 10 and the drivers stopped working. I uninstalled them with DDU and a few minutes later they seemed to install themselves and were working great until I had to restart. It wouldn't boot and had to go to a restore point before the drivers were working.

I'm at a complete loss as to how to get this working. I know they're not made for 10 but on the other hand they've worked from 10s release until now. Just have no idea how to get them to work again so any help would be much appreciated. Thanks

submitted by /u/Infinity293
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:)

 

Display driver not supporting and device manager not showing Display adapter option

Hi Maheen,

Thank you for posting in Microsoft Community.

This issue could have occurred due to these reasons:

• Incorrect settings.
• Corrupt or outdated display driver.

Try the steps listed here and check if it helps:

Method 1:

I suggest you to download and install all the available Windows Updates including Optional Updates. Check if it helps.

Method 2:

If the issue persists, i suggest you to uninstall and re-install latest display driver from the computer manufacturer website and check if it helps.

Step 1: Uninstall display driver.

• Right-click on the Start Button and click on
  Device manager.
• Double-click on Display Adapters to expand.
• Right-click on the display adapter driver that is listed and select properties.
• In the window opened, click on drivers tab.
• In the drivers tab, Click on Uninstall option.

Now restart your computer and check, if the problem persists try step 2.

Step 2:

Re-install display driver from the manufacturer website.

Let us know if the issue is resolved or if you need further assistance, we will be glad to help.

 

Display Driver keeps crashing than recovering

Hello Lego,



Welcome to Microsoft Community and thank you for posting. We appreciate your interest in Windows 10.



I understand the inconvenience that you are unable to play the game as computer prompts with error “Display Drivers have stopped responding and have recovered” and screen freezes, we will help you to resolve this issue.



Please follow the below troubleshooting steps and check:

Step 1: Update/Install the Display Adapter driver.

If the issue still persists, I suggest you to install/update the Display Adapter driver.

Steps to install the drivers for the Display Adapter.

• 
  Press Windows + R keys from the keyboard to open
  Run command.
  
• 
  In Run window type devmgmt.msc.
  
• 
  Then in device manager right click on Display Adapter.
  
• 
  Try to update the drivers from the option stating automatically update the drivers.
  
• 
  If it works fine otherwise try to search for the drivers with the help of model number of your computer from the Manufacturer’s website.
  

Step 2: If that does not fix the issue, please reinstall the display adapter drivers.

• 
  Right click on the Start button from the desktop and select
  Device Manager.
  
• 
  Locate and expand Display adapter.
  
• 
  Right-click on the Display adapter that is listed and click “Uninstall”.
  
• 
  And restart the computer.
  

Hope it helps. Kindly update the status of the issue, we will be happy to help you.

 

Catalyst 15.7.1 AMD Display Driver Installation Fail?

Hi,

Thank you for posting the query on Microsoft Community.

We understand how you feel about the situation. We're sorry for the trouble.

You may follow the steps provided below and check if it helps to resolve the issue.

I suggest you to update drivers and check if that helps. If that issue persist please uninstall and reinstall latest drivers available in manufacturer website.

• Press “Windows + X” and select Device manger.
• Select Display adapters and expand the driver icon.
• Right click on the driver icon and click on Update.
• Follow the onscreen instructions to update the driver.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.