Windows 10: Trouble with Microsoft 365 installation

Discus and support Trouble with Microsoft 365 installation in Microsoft Windows 10 Store to solve the problem; Hi, I have already subscribed for Microsoft 365 and used it for several months, but for some trouble I have to format my PC and reinstall it again.... Discussion in 'Microsoft Windows 10 Store' started by Fajar Wisga, Nov 15, 2020.

  1. FAJAR WISGA
    Fajar Wisga Win User

    Trouble with Microsoft 365 installation


    Hi,


    I have already subscribed for Microsoft 365 and used it for several months, but for some trouble I have to format my PC and reinstall it again.

    The issue is that after I install Microsoft 365 I just obtain office 2019 professional, which is unexpected because I want all the features in Microsoft 365. Thus, I try to reinstall it again and the result is all the same. I also checked on Microsoft store and I found a message saying "you own this product but it wont work on this device".


    What's actually happening and how can I get Microsoft 365 back?

    Thank you in advance!!!

    :)
     
    Fajar Wisga, Nov 15, 2020
    #1
Thema:

Trouble with Microsoft 365 installation

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