Windows 10: Trouble with Microsoft store

Discus and support Trouble with Microsoft store in Windows Hello & Lockscreen to solve the problem; After opening the Microsoft store, I am unable to open any apps. I click on any app & it goes to a loading page little balls going in circle & never... Discussion in 'Windows Hello & Lockscreen' started by KorreyPatin, Mar 7, 2020.

  1. Trouble with Microsoft store


    After opening the Microsoft store, I am unable to open any apps. I click on any app & it goes to a loading page little balls going in circle & never loads the page.

    :)
     
    KorreyPatin, Mar 7, 2020
    #1

  2. Issues with Microsoft Store.

    Hello,

    Thank you for writing to Microsoft Community Forums.

    In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

    1. Are you referring to a credit/debit card or a Microsoft gift card?
    2. Are you facing issue while adding a card or while making a payment through the card?
    3. What exactly happens when you try to use the card?
    4. Are you receiving any error messages?

    If you’re having trouble buying something from Microsoft Store, here are some basic steps that you can try to get things working again. I would suggest you to follow the steps mentioned in the article on
    Troubleshoot problems when paying for something from Microsoft Store.

    For additional information, you may also refer the article on
    Microsoft Store help and check if that helps.

    We await your response.

    Regards,

    Sandeep Kumar M

    Microsoft Community – Moderator
     
    Sandeep_KM, Mar 7, 2020
    #2
  3. sam02 Win User
    App store and Microsoft account


    Thank you for the advice

    I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store
     
    sam02, Mar 7, 2020
    #3
  4. Trouble with Microsoft store

    Microsoft Store

    Hi James,

    To resolve your concern about Windows Store, we suggest for you to follow these steps:

    • Press Windows key + R key to open Run.
    • Type wsreset.exe and press
      Enter
      .
    • Restart the PC, sign in with your Microsoft user account and check if you are able to find Windows Store.

    Let us know how it goes.
     
    PreciousLeb, Mar 7, 2020
    #4
Thema:

Trouble with Microsoft store

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