Windows 10: Trouble with random blue screen error codes on a new computer

Discus and support Trouble with random blue screen error codes on a new computer in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi all, I've recently built a computer for my father-in-law, and he's having some trouble with it. Now, the problems have been occurring since day... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Lumbercrack, Jan 20, 2021.

  1. LUMBERCRACK
    Lumbercrack Win User

    Trouble with random blue screen error codes on a new computer


    Hi all,


    I've recently built a computer for my father-in-law, and he's having some trouble with it.


    Now, the problems have been occurring since day one. Though the machine can go for multiple days without encountering any blue screens, it will occasionally happen again. Sometimes multiple times in a day.


    The error codes that we have encountered since 1st January are: 139, 1, 1000007e, 1cc, a, 3b, 4a, d1, 1a, 144 and 133.


    I've had issues with computers in the past blue screening randomly in this way and it turned out to be faulty memory. Under that suspicion, we started trying the memory in different slots on the motherboard, and eventually tried every combination of modules in the channels trying 1 at a time, trying 2 at a time, trying slots 1 through 4, etc. but the problem eventually did come back. We then purchased some replacement memory modules, but the problem persisted.


    We also suspected that the issues might be related to software or drivers. We have made sure that Windows is fully up to date, and that all of the drivers are up to date. We have also updated the BIOS to version F11 for the Gigabyte Aorus Pro B550 motherboard. So everything is now completely up to date.


    We did encounter some unrelated performance issues with an external hard drive that was causing slowness in Windows, not loading desktop icons, etc. but this did prompt us to attempt removing as many external devices from the computer, except for the keyboard and mouse. The blue screen problem still happened eventually, though.


    We are a bit stuck now wondering whether the issue could be hardware, software, or what. Our next course of action is to attempt installation of Windows on to a separate hard drive, to rule out some hardware issue with either the M.2 drive or M.2 slot on the motherboard and to rule out me having not installed Windows properly! If the problems cease from there, then we know that the issue is related to one of those things and can move forward.


    After that, if we continue to get the problems, I do not know what to try. Replace the processor? Motherboard? It's all very time consuming and frustrating, and I have had bad experiences sending back faulty parts in the past and the vendor refusing RMA due to no faults found. My father-in-law is a pensioner and can't be dealing with that type of stress and floating that kind of money.


    Hopefully somebody here can advise?


    Here are the system specifications:


    Processor: AMD Ryzen 3600 3.6GHz

    Motherboard: Gigabyte Aorus Pro B550 F11 BIOS

    Memory: Crucial Ballistix BL2K16G32C16U4R 3200MHz 2x 16GB
    Graphics: PNY Nvidia Geforce GTX 1650 4GB

    Hard drive: Crucial P2 CT1000P2SSD8 1TB NVMe M.2

    Power supply: Corsair CV650 650w


    Here are all of the blue screen error codes between 2nd Jan 2021 and 20th Jan 2021, taken from the Windows Reliability History program:



    Source

    Windows



    Summary

    Shut down unexpectedly



    Date

    ‎20/‎01/‎2021 16:42



    Status

    Not reported



    Problem signature

    Problem Event Name: BlueScreen

    Code: 139

    Parameter 1: 3

    Parameter 2: ffff928c3b43e2d0

    Parameter 3: ffff928c3b43e228

    Parameter 4: 0

    OS version: 10_0_19042

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.19042.2.0.0.256.4

    Locale ID: 2057



    ---



    Source

    Windows



    Summary

    Shut down unexpectedly



    Date

    ‎20/‎01/‎2021 16:01



    Status

    Not reported



    Problem signature

    Problem Event Name: BlueScreen

    Code: 1

    Parameter 1: 7ffdce6cc034

    Parameter 2: 0

    Parameter 3: ffff

    Parameter 4: ffff8088d5636b80

    OS version: 10_0_19042

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.19042.2.0.0.256.4

    Locale ID: 2057



    ---



    Source

    Windows



    Summary

    Shut down unexpectedly



    Date

    ‎19/‎01/‎2021 17:42



    Status

    Not reported



    Problem signature

    Problem Event Name: BlueScreen

    Code: 1000007e

    Parameter 1: ffffffffc0000005

    Parameter 2: fffff8070582e043

    Parameter 3: ffffac84c9ad1958

    Parameter 4: ffff9c8102bcc920

    OS version: 10_0_19042

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.19042.2.0.0.256.4

    Locale ID: 2057



    ---



    Source

    Windows



    Summary

    Hardware error



    Date

    ‎18/‎01/‎2021 16:26



    Status

    Not reported



    Description

    A problem with your hardware caused Windows to stop working correctly.



    Problem signature

    Problem Event Name: LiveKernelEvent

    Code: 1cc

    Parameter 1: ffffe00ed8f67350

    Parameter 2: ffffe00ed74be040

    Parameter 3: 1

    Parameter 4: 96

    OS version: 10_0_19042

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.19042.2.0.0.256.4

    Locale ID: 2057





    ---



    Source

    Windows



    Summary

    Shut down unexpectedly



    Date

    ‎17/‎01/‎2021 17:54



    Status

    Not reported



    Problem signature

    Problem Event Name: BlueScreen

    Code: 139

    Parameter 1: 3

    Parameter 2: ffffa1829026e250

    Parameter 3: ffffa1829026e1a8

    Parameter 4: 0

    OS version: 10_0_19042

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.19042.2.0.0.256.4

    Locale ID: 2057



    ---



    Source

    Windows



    Summary

    Shut down unexpectedly



    Date

    ‎16/‎01/‎2021 15:22



    Status

    Not reported



    Problem signature

    Problem Event Name: BlueScreen

    Code: 1

    Parameter 1: 7ffcafb79014

    Parameter 2: 0

    Parameter 3: ffff

    Parameter 4: ffffad03bb430b80

    OS version: 10_0_19042

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.19042.2.0.0.256.4

    Locale ID: 2057



    ---



    Source

    Windows



    Summary

    Shut down unexpectedly



    Date

    ‎15/‎01/‎2021 18:10



    Status

    Not reported



    Problem signature

    Problem Event Name: BlueScreen

    Code: a

    Parameter 1: 2d08

    Parameter 2: 2

    Parameter 3: 0

    Parameter 4: fffff8044b265360

    OS version: 10_0_19042

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.19042.2.0.0.256.4

    Locale ID: 2057



    ---



    Source

    Windows



    Summary

    Shut down unexpectedly



    Date

    ‎15/‎01/‎2021 17:31



    Status

    Not reported



    Problem signature

    Problem Event Name: BlueScreen

    Code: a

    Parameter 1: ffffa30e00000038

    Parameter 2: ff

    Parameter 3: 91

    Parameter 4: fffff8065566545f

    OS version: 10_0_19042

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.19042.2.0.0.256.4

    Locale ID: 2057



    ---



    Source

    Windows



    Summary

    Shut down unexpectedly



    Date

    ‎15/‎01/‎2021 02:58



    Status

    Not reported



    Problem signature

    Problem Event Name: BlueScreen

    Code: a

    Parameter 1: ffffd68000000000

    Parameter 2: 2

    Parameter 3: 1

    Parameter 4: fffff80457e6566b

    OS version: 10_0_19042

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.19042.2.0.0.256.4

    Locale ID: 2057



    ---



    Source

    Windows



    Summary

    Shut down unexpectedly



    Date

    ‎14/‎01/‎2021 17:25



    Status

    Not reported



    Problem signature

    Problem Event Name: BlueScreen

    Code: 3b

    Parameter 1: c0000005

    Parameter 2: fffff80324b5a1d6

    Parameter 3: ffffc781cb3fb920

    Parameter 4: 0

    OS version: 10_0_19042

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.19042.2.0.0.256.4

    Locale ID: 2057



    ---



    Source

    Windows



    Summary

    Shut down unexpectedly



    Date

    ‎13/‎01/‎2021 09:40



    Status

    Not reported



    Problem signature

    Problem Event Name: BlueScreen

    Code: 4a

    Parameter 1: 76fe1cfc

    Parameter 2: 2

    Parameter 3: 0

    Parameter 4: ffff848f20011b80

    OS version: 10_0_19042

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.19042.2.0.0.256.4

    Locale ID: 2057



    ---



    Source

    Windows



    Summary

    Shut down unexpectedly



    Date

    ‎10/‎01/‎2021 00:02



    Status

    Not reported



    Problem signature

    Problem Event Name: BlueScreen

    Code: 139

    Parameter 1: 3

    Parameter 2: ffff8982c9cdf7e0

    Parameter 3: ffff8982c9cdf738

    Parameter 4: 0

    OS version: 10_0_19042

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.19042.2.0.0.256.4

    Locale ID: 2057



    ---



    Source

    Windows



    Summary

    Shut down unexpectedly



    Date

    ‎09/‎01/‎2021 23:56



    Status

    Not reported



    Problem signature

    Problem Event Name: BlueScreen

    Code: 139

    Parameter 1: 3

    Parameter 2: ffff888b6f6ae5e0

    Parameter 3: ffff888b6f6ae538

    Parameter 4: 0

    OS version: 10_0_19042

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.19042.2.0.0.256.4

    Locale ID: 2057



    ---



    Source

    Windows



    Summary

    Shut down unexpectedly



    Date

    ‎09/‎01/‎2021 20:36



    Status

    Not reported



    Problem signature

    Problem Event Name: BlueScreen

    Code: a

    Parameter 1: ffffe10600000028

    Parameter 2: 2

    Parameter 3: 0

    Parameter 4: fffff8046ba4a47b

    OS version: 10_0_19042

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.19042.2.0.0.256.4

    Locale ID: 2057



    ---



    Source

    Windows



    Summary

    Shut down unexpectedly



    Date

    ‎08/‎01/‎2021 11:50



    Status

    Not reported



    Problem signature

    Problem Event Name: BlueScreen

    Code: 3b

    Parameter 1: c0000005

    Parameter 2: ffffeee4aea84f7e

    Parameter 3: ffffb78a6f51df00

    Parameter 4: 0

    OS version: 10_0_19042

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.19042.2.0.0.256.4

    Locale ID: 2057



    ---



    Source

    Windows



    Summary

    Shut down unexpectedly



    Date

    ‎06/‎01/‎2021 20:58



    Status

    Not reported



    Problem signature

    Problem Event Name: BlueScreen

    Code: a

    Parameter 1: 0

    Parameter 2: 2

    Parameter 3: 1

    Parameter 4: fffff80652262b3e

    OS version: 10_0_19042

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.19042.2.0.0.256.4

    Locale ID: 2057



    ---



    Source

    Windows



    Summary

    Shut down unexpectedly



    Date

    ‎05/‎01/‎2021 20:46



    Status

    Not reported



    Problem signature

    Problem Event Name: BlueScreen

    Code: d1

    Parameter 1: fffffc61abda66ba

    Parameter 2: ff

    Parameter 3: 0

    Parameter 4: fffffc61abda66ba

    OS version: 10_0_19042

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.19042.2.0.0.256.4

    Locale ID: 2057



    ---



    Source

    Windows



    Summary

    Shut down unexpectedly



    Date

    ‎05/‎01/‎2021 15:19



    Status

    Not reported



    Problem signature

    Problem Event Name: BlueScreen

    Code: 1a

    Parameter 1: 3453

    Parameter 2: ffff908784937080

    Parameter 3: 1dc428

    Parameter 4: 3

    OS version: 10_0_19042

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.19042.2.0.0.256.4

    Locale ID: 2057



    ---



    Source

    Windows



    Summary

    Hardware error



    Date

    ‎04/‎01/‎2021 21:23



    Status

    Not reported



    Description

    A problem with your hardware caused Windows to stop working correctly.



    Problem signature

    Problem Event Name: LiveKernelEvent

    Code: 144

    Parameter 1: 3003

    Parameter 2: ffffc98dddbb16b0

    Parameter 3: 40010002

    Parameter 4: 0

    OS version: 10_0_19042

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.19042.2.0.0.256.4

    Locale ID: 2057



    ---



    Source

    Windows



    Summary

    Hardware error



    Date

    ‎04/‎01/‎2021 21:22



    Status

    Not reported



    Description

    A problem with your hardware caused Windows to stop working correctly.



    Problem signature

    Problem Event Name: LiveKernelEvent

    Code: 1a1

    Parameter 1: ffff9b0a58dd6040

    Parameter 2: 0

    Parameter 3: 0

    Parameter 4: 0

    OS version: 10_0_19042

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.19042.2.0.0.256.4

    Locale ID: 2057



    ---



    Source

    Windows



    Summary

    Hardware error



    Date

    ‎02/‎01/‎2021 18:58



    Status

    Not reported



    Description

    A problem with your hardware caused Windows to stop working correctly.



    Problem signature

    Problem Event Name: LiveKernelEvent

    Code: 144

    Parameter 1: 3003

    Parameter 2: ffff8d0e1dcbc6b0

    Parameter 3: 40010000

    Parameter 4: 0

    OS version: 10_0_19042

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.19042.2.0.0.256.4

    Locale ID: 2057



    ---



    Source

    Windows



    Summary

    Hardware error



    Date

    ‎02/‎01/‎2021 18:58



    Status

    Not reported



    Description

    A problem with your hardware caused Windows to stop working correctly.



    Problem signature

    Problem Event Name: LiveKernelEvent

    Code: 144

    Parameter 1: 3003

    Parameter 2: ffff8d0e1c2d16b0

    Parameter 3: 40010000

    Parameter 4: 0

    OS version: 10_0_19042

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.19042.2.0.0.256.4

    Locale ID: 2057



    ---



    Source

    Windows



    Summary

    Shut down unexpectedly



    Date

    ‎02/‎01/‎2021 15:32



    Status

    Not reported



    Problem signature

    Problem Event Name: BlueScreen

    Code: 133

    Parameter 1: 0

    Parameter 2: 501

    Parameter 3: 500

    Parameter 4: fffff8065dcfa320

    OS version: 10_0_19042

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.19042.2.0.0.256.4

    Locale ID: 2057


    Hopefully this helps somebody much smarter than me!

    :)
     
    Lumbercrack, Jan 20, 2021
    #1
  2. ROAN T
    Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Jan 20, 2021
    #2
  3. TIMDILLIVAN
    timdillivan Win User
    Random Blue Screen Errors

    On my Lenovo-All in One, I get random blue screen errors when the computer sits idle for a couple hours.

    STOPCODE: SYSTEM THREAD EXCEPTION NOT HANDLED nvlddmkm.sys

    I need to power off the computer, but each time it successfully reboots, fortunately.

    Any suggestions?
     
    timdillivan, Jan 20, 2021
    #3
  4. PAOLO MAG
    Paolo Mag Win User

    Trouble with random blue screen error codes on a new computer

    Blue Error screen not going away

    Hello,

    For us to provide an accurate resolution for the issue that you are experiencing, kindly elaborate the issue by answering the questions listed below:

    • Did you receive a stop code when you experienced the blue screen error?
    • Were there any changes on your computer like updates or software installed on your computer before this happened?

    For initial troubleshooting, we suggest that you visit this
    article    . From there, you'll see troubleshooting steps to resolve BSOD issues.

    We'll be waiting for your reply.
     
    Paolo Mag, Jan 20, 2021
    #4
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Trouble with random blue screen error codes on a new computer

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