Windows 10: Trouble with USB connection

Hi all,


I have a Traktor Kontrol S4 mk2 (DJ controller) that I have used with this PC for a few months with rarely any issues. Recently (a few hours ago) the computer has not connected to the device properly - audio and power is coming through the USB, but no software is recognising the device.


The reason I am posting here is that when investigating the issue I found a problem in the device manager. The HID section within device manager contains all of the USB input devices connected to the computer, but the one that shows up when I try to plug in the DJ controller has the little exclamation mark. The error code is as follows:


This device cannot start. (Code 10)

Couldn't allocate memory for preparse data.


I cannot find this error message anywhere on the internet. I have tried manually updating the drivers, the software, the firmware, uninstalling and reinstalling the USB hubs, and pretty much every other option that I can find. If someone could explain the second part of that error message to me, that would be a great start.


Much appreciated.

:)

 

Trouble Connecting

Hi,

To isolate the concern, please provide us the following information:

• Which web browser are you using?
  
• Is the issue also happens when you use other web browsers?
• Are you connected to the internet using a wired connection or a wireless connection?

To address your concern, please perform the following steps:

Step 1: Run the Internet Connections and Network Adapter Troubleshooter.

To do this, follow the steps below:

• Right click the Windows logo (Start button).
• Click Control Panel.
• Click Troubleshooting.
• Click Network and Internet.
• Click Internet Connections.
• A window will pop up. On the window, click Advanced.
• Click Run as administrator.
• Click Advanced again. Make sure that the Apply repairs automatically check box is checked.
• Click Next.
• Choose Troubleshoot my connection to the Internet.
• When the troubleshooter is done, click Close. (Please provide us the result of the troubleshooter)
• Click Network Adapter.
• Repeat steps 6-11.
• Check if you can access websites without issues.

If it's still the same, please proceed to step 2.

Step 2: Reset your web browser.

If you're using Internet Explorer, please follow the steps found on this
article to reset Internet Explorer. If you're using other web browsers, the best way you can reset them is by re-installation.

Let us know how it goes.

 

windows 10 - USB device not recognized... - trying to connect windows phone to windows 10...

Hi,

To assist you further, let me ask:

• 
  Did you try connecting the USB to a different USB port?
  
• 
  What are the troubleshooting steps you have tried?
  

Now, as an initial recommendation, I suggest you to follow these steps to run the Windows in built troubleshooter and check if it identifies any issues.

• Write Troubleshooting in the search box and hit enter.
• Click on Troubleshooting tab.
• Click on view all option on the upper left corner.
• Select the Hardware and Device option from the list.
• Click Next to run the Hardware and Device Troubleshooter.

Write to us with the updated status and the required information for us to be able to assist you further.

 

The drive is connected with USB but will not Initialize on Windows 10

Hello Moksha,

As you are facing issues with accessing the USB drive on your device, we will help you with this issue.

Provide us additional information to assist you better with this issue:

• What is the complete error message/ error code of this issue?
• Have you made any changes to the operating system prior to this issue?
• Does this issue confined to the specific drive?

Try few of the below workarounds to identify the cause for the issue:

• Connect the USB drive to different ports and check if it is working fine. This will let us know if the issue is with the port.
• Connect the USB drive to different computer with different ports to check if the issue persists with the drive or the computer.

Let us try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to run Hardware and Devices troubleshooter.Hardware and Devices troubleshooter
checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device options from the list.
  
• Click Next to run the Hardware and Device Troubleshooter.

Step 2: I recommend you to install all the pending updates from Windows Updates on your device and check if you are able to access the USB drive.

Steps:

• Connect to the internet.
• Press Windows key and type updates.
• Click on Check for updates.
• Under Windows Updates, click on Check for updates.
• Try to install the updates being shown.

Hope it helps. Try the above and update us the status of this issue with the required information, we will be happy to help you further.

Thank you.

 

I had the same problem. It is the recent updates to Windows 10.

Uninstall the most recent updates from 12 Feb 2019. I had 4 of them with 1 being a flash update, 2 Microsoft security updates, and 1 Microsoft Update. I tried to uninstall all of them but the Microsoft Update was the only one that actually stay deleted. The 2 security updates that remain after trying to uninstall them all are: (KB4471324) and (KB4485449). I think the deleted one may be (KB4100347) from my history but I am not sure. After I uninstalled them, I rebooted my computer and started up Traktor with the S4 plugged in. All good.

 

Hey, same problem here! please let me now if you receive any king of help please!!