Windows 10: Trouble with Windows 10 mail app

Discus and support Trouble with Windows 10 mail app in Browsers and Email to solve the problem; Windows 10.0.19042 build 19042 but had this problem ever since I got my new computer 2 weeks ago. I have 2 email accounts so I like the Windows 10 mail... Discussion in 'Browsers and Email' started by bha19, Sep 24, 2020.

  1. bha19 Win User

    Trouble with Windows 10 mail app


    Windows 10.0.19042 build 19042 but had this problem ever since I got my new computer 2 weeks ago.
    I have 2 email accounts so I like the Windows 10 mail app. My trouble lately is that my gmail account says could not access the account you may need to update password. My password is 11 characters long but when I go to fix my account it is showing 16 dots for my password. How do I fix this? When I try to retype my password it does not save because I still get the same error message and the same problem when I go to fix account. I even deleted the account and re added the account and the same thing happened.

    :)
     
    bha19, Sep 24, 2020
    #1
  2. Brink Win User

    Mail app will not open on 10041.

    Hello Adam,

    This is the suggested solution below if you haven't already tried it. Trouble with Windows 10 mail app :)

    In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

    • Open powershell as administrator
    • Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
    • Re-install Mail, People and Calendar from the Store (green tile)
     
    Brink, Sep 24, 2020
    #2
  3. Edwin Win User
    Mail app will not open on 10041.

    Hey Shawn,
    I did that to no avail, then I ran WSReset.exe; now I'm good on all 3, Mail, Calendar and People! *Confused
    Go figure!

    Store Cache - Clear in Windows 8
     
    Edwin, Sep 24, 2020
    #3
  4. Trouble with Windows 10 mail app

    Mail App in Windows 10

    Hi John,

    We apologize for the delay in response.

    Follow the below steps and check if it helps.

    Step 1:

    I suggest you to follow the below steps to change the Mailbox sync settings.

    • Open the Mail app and sign in to your account.
    • Click on the gear icon (Settings) from the bottom left corner.
    • Click on the Accounts under
      Settings
      .
    • Click on your account and select Change settings.
    • Click on the Change mailbox sync settings and check in the
      Sync options.
    If the issue persist, follow the below step.

    Step 2:

    I suggest you to uninstall and reinstall the mail app, reconfigure the email account in mail app and check if the mail app is working properly.

    Follow the below steps to uninstall the Mail and Calendar apps.

    • Open the Start menu, type Windows PowerShell in the search bar.
    • Right click on the Windows PowerShell and select
      Run as administrator.
    • Enter the below command to reinstall the Mail and calendar app.
    get-appxpackage *microsoft.windowscommunicationsapps* | remove-appxpackage

    Note: After performing the above steps, install the Mail and calendar app form the Windows store.

    I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

    Thank you.
     
    Kiran Kishore, Sep 24, 2020
    #4
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Trouble with Windows 10 mail app

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