Windows 10: Troubles with Microsoft Word documents after an update

Discus and support Troubles with Microsoft Word documents after an update in Windows 10 Installation and Upgrade to solve the problem; Hello,I have an old laptop with Windows10 OS installed on it. Two days ago there was an update and it took nearly three hours for it to be fully... Discussion in 'Windows 10 Installation and Upgrade' started by Daniel Wilson6, Sep 4, 2024.

  1. Troubles with Microsoft Word documents after an update


    Hello,I have an old laptop with Windows10 OS installed on it. Two days ago there was an update and it took nearly three hours for it to be fully completed. But it turned out that instead of Microsoft Word I now have some strange "Document Office Open XML" and every single document I used to create in Microsoft Word got somehow converted in the new format. The functionality of this new app is like Word, but drastically reduced. Many documents had an image before, but after this update they got simply corrupted and all the information in them is now lost. The same is for the other documents - if

    :)
     
    Daniel Wilson6, Sep 4, 2024
    #1
  2. dalchina Win User
    dalchina, Sep 4, 2024
    #2
  3. marinro Win User
    Folder Freeze when trying to click on a Word Document. HELP

    Hi there,

    I came across a very weird bug/issue.

    Use Case

    Step 1: Create a word document on Desktop and name it TestFreeze

    Step 2: Test that you can open the word document and write something like 'Testing freeze folder' ->save it

    Step 3: Create a folder on Desktop and name it FreezeMe

    Step 4: Copy 'TestFreeze' document in the 'FreezeMe' folder

    Step 5: Open the 'FreezeMe' folder and select/click 'TestFreeze' document

    Result: Folder Not Responding

    Additional Information

    I have run some tests and it does not matter:

    • if it is a new or old Microsoft word file
    • if the document has content in it or not
    • if it has a long/short name or special characters
    • it does not matter the folder or the name of the folder in which you put the file in
    I also tried with an excel file and seems that I do not experience the same issue.

    Microsoft version: 16.0.9330.2073

    Windows version: 10.0.17134 Build 17134 with all updates up to date

    If there is anything else I can provide to help sort this out, please do let me know.

    Opened to any suggestions on how to fix this, as it is very frustrating.

    Thanks
     
    marinro, Sep 4, 2024
    #3
  4. Nath Bea Win User

    Troubles with Microsoft Word documents after an update

    Wrong "remove from list" document on word mobile.

    Hi,

    To further assist you with your concern about re-enabling files that were removed from the Recent Documents List in Word, we suggest to follow this steps:

    • Click the FILE tab in the program.
    • Click Options from the list on the left side of the screen.
    • On the Word Options dialog box, click Advanced in the list of options on the left.
    • On the Advanced screen, scroll down to the Display section. Select the value in the Show this number of Recent Documents edit box. You can choose to change the value to 0 to disable the list.
    • When you open Word, or select the Open option in the program, there are no documents in your Recent Documents list.
    • To re-enable the list, go back into the Word Options dialog box and enter the desired value (from 0 to 50, inclusive) in the Show this number of Recent Documents edit box on the Advanced screen. If any documents were previously displayed in the Recent Documents
      list, they are added to the list again.

    We're just here if you have further questions.

    Regards.
     
    Nath Bea, Sep 4, 2024
    #4
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Troubles with Microsoft Word documents after an update

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