Windows 10: Troubleshoot Issue and Can't Install Apps

New HP computer with Windows 10, version 2004:

1. Checked Troubleshooter and saw error message in RED letters: "Could not run on 7/9/2020. Critical Trouble shooter." What should I do?
2. Cannot install any apps from Microsoft Store. As soon as I hit "Install" they come back with error message saying: "Turn on Windows Update. Code: 0x80070422. Troubleshoot"Going to Troubleshoot tells me the error message above. Windows Update is on and current. No other problems listed. Stuck. Can't install. Please advise.

Thanks.

:)

 

Windows 10 infinite restart black screen


The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

John

 

The error code is 0x80070002 (windows 10 app store, new app installation issue "try again later")

Hello,

As you are unable to install the apps and updates from Windows Store, we will help you with this issue.

Do let us know if the issue persists with Windows Updates as well?

The error: 0x80070002 occurs when some files in the Windows Update are missing, even though the update is downloaded and extracted successfully. Try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to run the
Windows Store Apps Troubleshooter,
troubleshoots problems that may prevent Windows Store Apps from working correctly.

Refer: Run the troubleshooter for Windows apps

Step 2: I suggest you to run Windows Update troubleshooter.

Windows Update troubleshooter resolves problems that prevents you from updating windows.

Steps:

• Press Windows + X, click on Control Panel, select
  Category and then select Large or Small icons.
• Click on Troubleshooting and click on View all
  in the left pane.
• Select Windows Update
• Click on Advanced, check mark
  Apply repairs automatically, and then click on Run as Administrator.
• Follow the onscreen instructions.

Hope it helps. Get back to us with an updated status of this issue for further assistance.

Thank you.

 

Unable to install Apps downloaded from Windows Store

Hi, Vinesh.

Thank you for posting your query in Microsoft Community.
I understand your concern, and we in Community will try to help you in the best possible way.



I suggest that you perform the steps mentioned below and check if the issue occurs.



Step 1: Run App Troubleshooter.

Note: The troubleshooter automatically fixes some issues that might prevent your apps from running, including suboptimal screen resolution and incorrect security or account settings.

• Type “Troubleshooting” in the search box and press Enter.
• Click on ‘View All’ on the top left pane.
• Click on “Windows Store Apps” from the list and follow the on-screen prompts for troubleshooting.

Step 2:

If the issue persist, I would suggest that you un-install and re-install the app from Windows Store.



Note: Exit store when trying to re-install the app.

Hope this information helps and let us know the status of the issue we will be glad to help you further.